Security Site Supervisor

Marina Security Services is hiring a Site Supervisor to lead our security team at a historic San Francisco hospital that has served its community for more than a century. You will be the face of Marina on site: running daily operations, coaching officers, and working shoulder to shoulder with hospital leadership, clinical staff, patients, and visitors.

This is a hands-on leadership role in a healthcare setting. You will handle sensitive situations with calm and discretion, keep the post running to standard every shift, and set the tone for a team that patients and staff rely on.

Because a large share of the patients, families, and staff you serve speak Chinese, fluency in Cantonese or Mandarin is required.

About the role

Marina Security Services is hiring a Site Supervisor to lead our security team at a historic San Francisco hospital that has served its community for more than a century. You will be the face of Marina on site: running daily operations, coaching officers, and working shoulder to shoulder with hospital leadership, clinical staff, patients, and visitors.

This is a hands-on leadership role in a healthcare setting. You will handle sensitive situations with calm and discretion, keep the post running to standard every shift, and set the tone for a team that patients and staff rely on.

Because a large share of the patients, families, and staff you serve speak Chinese, fluency in Cantonese or Mandarin is required.

• Lead, schedule, and coach the on-site security team, covering all shifts as needed
• Serve as the primary point of contact for hospital administration on security matters
• Respond to incidents, de-escalate conflict, and support staff during emergencies
• Enforce hospital access control, visitor management, and patient safety protocols
• Complete incident reports, daily activity logs, and post orders accurately and on time
• Conduct site inspections, uniform and equipment checks, and officer training
• Support new officer onboarding and ongoing compliance with BSIS and client requirements
• Communicate clearly with patients, visitors, and staff in English and Chinese

• Fluent in Cantonese or Mandarin and English (required)
• Valid California BSIS Guard Card (required)
• Two or more years of security experience, with at least one year in a lead or supervisory role
• Healthcare, hospital, or clinical environment experience strongly preferred
• Strong judgment under pressure and a calm, professional presence
• Solid written communication for reports and documentation
• Comfortable with scheduling software, email, and mobile reporting tools
• Able to work a flexible schedule, including some evenings, weekends, or holidays, as the site requires
• Must pass a background check and drug screen

• $27.00 to $30.00 per hour, based on experience
• 100% employer-paid medical coverage for employees
• Dental and vision coverage
• 401(k) retirement plan
• Paid time off and paid holidays
• Uniforms provided
• Paid training and a clear path to advancement within Marina

Marina Security Services, Inc. (PPO 15655) is a locally owned San Francisco security firm serving hospitals, commercial properties, public agencies, and construction sites across the Bay Area. We invest in our people, promote from within, and hold ourselves to a high standard of professionalism and care.

• Marina Security Services is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.