Project & AV Installation Manager; Bang & Olufsen luxury audio products

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$80,000.00/yr - $95,000.00/yr

We are looking for a detail-oriented and customer-focused Project & Installation Manager to lead the coordination and execution of customer projects and installations. This role ensures our clients receive a seamless and premium experience from sale to setup.

About the Role

As Project & Installation Manager, you will oversee the full project lifecycle—from scheduling and logistics to hands-on installation and post-delivery support. Working closely with both internal teams and external partners, you’ll be responsible for delivering each project on time, within budget, and to the highest technical and service standards.

Job Purpose
:

To manage the scheduling and execution of all customer projects and installations end-to-end. Coordinate with installer team to deliver every customer a “white glove” experience in a timely, cost-effective manner.

Key Responsibilities
:

• Coordinate and schedule all customer projects and installations across multiple projects and locations
• Plan, coordinate, and execute installation projects from initiation to completion
• Serve as the primary contact for customers during project delivery
• Allocate resources, assign tasks, and manage project timelines and priorities
• Perform technical installations, system testing, and customer education to ensure 100% satisfaction
• Collaborate with sales, warehouse, logistics, and business partners to ensure seamless execution
• Manage procurement of tools, materials, and equipment needed for installations
• Installation vehicle fleet management and maintenance
• Assist stores with display functionality. Assist with event setup/programming when needed
• Monitor project budgets and control costs
• Train, mentor, and evaluate installers
• Resolve all project issues promptly and professionally to exceed customer’s expectations
• Ensure compliance with safety, quality, and technical standards
• Complete required trainings and stay informed with latest technology to be seen as the “expert”

Requirements
:

• Proven experience in AV installation and technical project management
• Strong knowledge of AV equipment, installation techniques, and latest technologies
• Professional demeanor and excellent communication skills
• Ability to read technical drawings, plans, and specifications
• Ability to coordinate well with business partners to complete projects
• Proficient in project management tools and basic reporting
• Strong organizational, multitasking, and time-management skills
• Excellent problem-solving and decision-making skills
• Physical ability to handle installation work when required
• Valid driver’s license and readiness to travel as needed

KPIs
:

• Project On-Time Delivery - % of projects completed on schedule
• First-Time Installation Success Rate - % of installations completed without rework
• Customer Satisfaction Score (CSAT) – Post-project customer rating
• Budget Compliance - % of projects delivered within budget
• Customer Referrals and add-on sales

We offer:

• Opportunity to work for a financially strong, fast-growing multinational company
• Constant interaction with global teams of professionals
• Access to continuous professional development: training, certification programs, events, and team building events
• Attractive remuneration package

Whatever your area of expertise and specialization, you will find a range of career opportunities ly now.

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ASBIS Group is a leading IT company specializing in value-added distribution and development of IT, IoT, and Robotic products, solutions, and services to the markets of Europe, the Middle East, and Africa.

In over 30 years of operations, ASBIS has grown into an international group, headquartered in Cyprus, with subsidiaries in 34 countries across EMEA, and nearly 3,000 employees.

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Engineering, Project Management, and Information Technology
• Industries Computer Hardware Manufacturing, Audio and Video Equipment Manufacturing, and IT System Installation and Disposal

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