Appliance Repair Technician

We have a fantastic opportunity for a self-motivated, customer-oriented person with excellent communication skills. We are seeking an Appliance Repair Technician to represent our brand at customer locations while diagnosing, troubleshooting and repairing our domestic premium appliances.

• Travel to customer location to diagnose, troubleshoot and repair Miele equipment utilizing factory training, service manuals and computerized tools.
• Level and adjust equipment to include plumbing, gas and electrical connections
• Install and instruct customers on the proper use of equipment
• Organization and upkeep of company provided vehicle (tools, test equipment, computers and other company items)
• Complete all service calls and warranty documentation in an accurate and timely manner
• Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required
• Maintain the delivery truck in safe and working order

• 100% local daily travel required
• A valid driver's license
• High school diploma or general education degree (GED)
• Knowledge of basic plumbing and electrical skills
• Good computer skills with knowledge of Microsoft Office
• Ability to apply concepts of basic math
• Ability to read, write and comprehend instructions, correspondence, and memos in English
• Ability to multi-task
• Ability to work professionally with colleagues and be a team player
• Ability to manage difficult customer situations
• Must be self-motivated, customer-oriented person with excellent communication skills

Ability to sit, walk and crawl occasionally

Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently

Ability to use hands repetitively and power/simple grasp constantly

Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly

Physical ability to lift, pull and push products up to 50 pounds frequently

Physical ability to lift, pull and push products that weigh in excess of 100+ pounds occasionally

Ability to carry items up to 6 feet occasionally

Generally works in a customer's home but may be exposed to extremes in temperature, humidity or wetness when in transportation

May occasionally walk on slippery or uneven surfaces

May have exposure to dust, gas, fumes or chemicals On occasion, may use special visual or auditory protective equipment

Will occasionally climb stairs and work off elevated surfaces

Frequently work with bio-hazards for Commercial Technicians only

The salary range for this position is $50,000 to $69,000 annually plus bonus. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education experience, relevant skills, and alignment with market data.

Comprehensive health, dental and vision insurance

Wellness discounts on medical premiums
100% covered life and long-term disability insurance
401k with company matchPTO + holidays

Discounted gym membership

Generous Employee Purchase Program Wellness and volunteer programs

Miele is an Equal Opportunity Employer and supports and enforces a drug‑free workplace. EOE/AA:

M/F/D/V