Enterprise Field Service Technician II San Francisco; Emeryville), CA

# Enterprise Field Service Technician II San Francisco (Emeryville), CASan Francisco CA - Alameda, CA 94502## Overview Salary Range $33.90 - $43.81 Hourly## ABOUT USBearCom is the largest distributor of wireless voice, data, and video solutions in North America, and North America's largest two-way radio channel partner for Motorola, with more than 40 years of industry leadership, partnerships with leading manufacturers including JVC Kenwood and Avigilon, and a network of 75+ branches across North America.

As part of the Bear Com family, Stone Security brings deep expertise in security integration, backed by partnerships with leading OEMs including Axis, Milestone, and LenelS2, and delivering top-notch services and products built on a foundation of excellence, innovation, and customer satisfaction. Together, Bear Com and Stone Security deliver communication, technology, and security solutions that help organizations operate safely, efficiently, and effectively – offering customers scalable solutions and employees the platform to build meaningful, high-impact careers.

** JOB DESCRIPTION
** As a Field Service Technician II with Bear Com, you will be responsible for the installation and support of wireless communications systems.

Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.
* Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones)
* Install and Service Wireless Communications Equipment (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment)
* Recommend Appropriate Equipment and Hardware That Meets Customer Requirements
* Some Regional and/or Overnight Travel and On-Call Hours May Be Required
** PREFERRED EXPERIENCE
*** Proficient Electronics Background
* Experience in Diagnosing, Repairing, Programming, and Installing RF Equipment
* Understands Two-Way Radio Theory and RF Propagation Characteristics at Various Frequency Bands
* Competent Operating Test Equipment (Communications Service Monitors, Watt meters, TDRs, FDRs, Multimeters)
* IP Networking Experience a Plus
* Proficient in MS Office Suite (Outlook, Word, Excel)
* Must Have a Valid Driver’s License
* Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process## QUALIFICATIONS5+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field. (if not military experienced)
* Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.
* Ability to interpret schematics, blueprints, and diagrams.
* Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming**.
*** Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
* Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems. (remove if not BDA tech)
* Proficiency with MS Office Suite, such as Microsoft Word and Excel.
* CET Certification a plus. Journeyman level must be attained within 6 months of employment.
* Associate degree in Electronics Technology or equivalent.
* R56 Certified Installer.
* Motorola Astro 4x-7x training…