TAY Services Case Manager

First Place For Youth is a leading non‑profit organization dedicated to supporting foster youth in their transition to adulthood, focusing on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives.

The TAY Case Manager provides intensive onsite and community‑based case management for transition age youth (TAY) who have experienced homelessness and now live in our affordable housing locations. Through comprehensive case management, the manager helps clients identify and attain goals in the areas of self‑sufficiency, independent living, health and wellness, relationships, employment and education, and personal advocacy.

• Provide case‑management and skills development to participants, conducting monthly meetings to help them identify and accomplish short and long‑term goals.
• Create and deliver impactful service plans focusing on outcomes in wellness, budgeting, long‑term housing, education, employment, parenting, relationships, and overall health.
• Coordinate with referral agencies, identify community resources, track participants’ progress, and develop creative ways for participants to practice and strengthen independent living skills.
• Prepare clients to maintain housing after program exit or help them identify alternative housing options if necessary.
• Support participants in developing and practicing social‑emotional learning skills that promote conflict resolution and decision making.
• Assess educational status and interest, and support educational goals.
• Work collaboratively with the Education and Employment Specialist to improve resumes and cover letters, submit job applications, prepare for interviews, and secure full‑time or part‑time employment.
• Coach participants on handling work‑related issues, promote self‑advocacy, and increase job retention success.
• Form partnerships with community agencies that can link participants to community connections, building networks, wellness, and employment opportunities.
• Create new linkages with community‑based organizations, onsite resources, and housing stability support throughout the case management process.
• Help participants move into supported housing, including securing and transporting furniture, shopping for home necessities, and locating community resources.
• Ensure apartments meet cleanliness standards by conducting monthly inspections.
• Display and disseminate community resources relevant to residents and provide resource, referral, and eviction prevention support as needed.
• Schedule client meetings as needed to ensure successful transition to independent living.
• Support property management in addressing serious housing concerns related to participants.
• Guide tours for funders and community providers to demonstrate how First Place for Youth partners with Affordable Housing agencies.
• Coordinate community events and workshops to assist participants with independent living skills.
• Actively participate in weekly coordination meetings with property management staff and agency partners.
• Attend weekly program meetings, monthly agency staff meetings, and individual weekly supervision with the TAY Program Manager.
• Maintain files for caseload and update monthly paperwork, ensuring proper and timely documentation of services including written case notes.
• Work collaboratively with colleagues across the organization and within respective departments.
• Perform other duties as assigned.

• Bachelor’s degree in Social Welfare, Psychology, or equivalent required.
• At least three years’ experience working with homeless, at‑risk, transition age (18–24) or foster youth populations with complex presentations, including chronic trauma.
• Strong dedication to cultural competency that creates conditions removing barriers and increasing a sense of belonging.
• Comfortable working in community settings.
• Experience working with participants who have mental health and substance abuse issues.
• Experience creating and delivering impactful service plans for participants.
• Experience in youth development models, asset‑based relationship…