Social Worker II - KCC

Job Details

Job Location:

Kelly Cullen Community
- San Francisco, CA 94102

Position Type:
Full Time

Salary Range: $34.42 - $37.46 hourly

Job Shift: Day (Monday
- Friday; 8:30 AM - 5:00 PM; 4 days onsite, 1 day remote)

Job Title:

Social Worker II

Reports To:

Social Worker Site Supervisor

Department:
Tenant and Community Services

Employment Status:
Full-Time

FLSA:
Non-Exempt

Union:
Yes

Location:

220 Golden Gate Ave, San Francisco, CA 94102:
Kelly Cullen Community Center

Schedule:

Monday
- Friday; 8:30 AM - 5:00 PM; 4 Days onsite, 1 day remote

Under the general direction of the Social Worker/Site Supervisor the Social Worker is responsible for assisting residents living in TNDC properties with housing stabilization & retention by providing counseling and support services, community outreach, advocacy, information, and referrals to existing off‑site providers.

• Deliver culturally inclusive support service programs for tenants.
• Manage a caseload of individuals.
• Assertively and regularly outreach to all assigned tenants, including home visits.
• Identify tenants in need of services and maintain awareness of tenant’s overall health status; including but not limited to specific medical, mental health and substance use needs.
• Complete comprehensive Intakes and Needs Assessments with assigned tenants.
• In partnership with each assigned tenant, establish an Individualized/Family Oriented Service Plans that outline tenant/family driven goals.
• Provide assigned tenants with trauma informed case‑management and supportive counseling.
• Provide housing stabilization, retention and eviction prevention services.
• Provide Crisis Intervention and conflict resolution.
• Provide tenants with family focused information and referrals to off‑site service providers in the community.
• Provide referrals and linkages to off‑site Out of School Time programs.
• Provide supportive counseling, and case management services to ensure the successful transition of clients and their families to community based resources.
• Assist tenants to develop positive exit plans when appropriate and provide tenants with up to 30‑days of after‑care.
• Organize and facilitate community‑building activities including but not limited to; produce drops, cultural celebrations, Family large and small group social events, holiday celebrations, skill building workshops, and informational workshops.
• Interdepartmental collaboration with Property Management regarding housing retention and eviction prevention.
• Provide permitted follow‑up information to Property Management staff as needed.
• Serve as liaison/advocate for tenants with Property Management and off‑site service providers.
• Attend all weekly meetings with assigned Property Management staff.
• Attend all on‑site Property Management facilitated Tenant Meetings.
• Attend monthly off‑site community meetings as assigned.
• Attend all other regularly scheduled meetings.
• Develop new resources and relationships with outside service providers.
• Comply with all mandated reporting requirements, including Adult Protective Services & Child Protective Services.
• Assist families with reunification & family sustainability.
• Comply with all HIPAA and PHI policies and procedures.
• Maintain accurate and up-to-date document of all tenant services using TNDC’s CIRCE electronic database.
• Document and monitor tenant intakes and assessments using the SF City and County Clarity ONE System.
• Participate in processing all intakes for targeted LOSP and S+C referrals through San Francisco’s Coordinated Entry System and in partnership with TNDC’s Property Management.
• Carry and respond promptly to cell phone during business hours.
• Other duties as assigned.

• Knowledge of and sensitivity to issues of homelessness.
• Knowledge of Trauma Informed Care approaches.
• Excellent knowledge of substance abuse and mental health issues.
• Excellent crisis intervention skills.
• Demonstrate a willingness and ability to practice principles of cultural humility.
• Demonstrated capacity to work with culturally diverse, low‑income populations.
• Strong analytical skills.
• Ability to handle a variety of tasks simultaneously.
• Initiative and creativity.
• Computer proficiency:
  Microsoft…