Senior Case Manager

Position Overview

Provide high quality case management services, including but not limited to intake, case planning, court advocacy, cognitive behavioral therapy referrals and linkage to stabilization services. Additionally leading case conferencing sessions with program coordinators and career coaches who support the youth on your caseload, and facilitating additional projects that improve the performance of staff and/or benefit clients. The Senior Case Manager will be responsible for case managing all youth who are participants of CHALK programs.

CHALK is a youth‑led project that provides a range of youth services with a specific focus on transformative youth development and employment. Within CHALK there are two youth‑led programs:

• Youth Line Tech: a job training program for youth interested in careers in technology and media
• Career Pathways for Undocumented Youth: a career exploration program providing undocumented youth with cohort based job training and career exploration opportunities to various career pathways

• Possession of a bachelor degree or working towards a degree in Criminal Justice, Psychology, Sociology, or a related field. Can be substituted with 4+ years of experience working in youth programs.
• Must have excellent oral and written communication skills.
• Experience with workforce development programming, as well as education pathways.
• Experience with immigration laws and policies and their impact on marginalized communities.
• Experience working with undocumented and/or system‑impacted youth.
• Must be familiar with restorative justice, trauma informed care, and motivational interviewing.
• Ability to maintain confidentiality and demonstrate a high degree of integrity.
• Must have a valid California Driver's License and insured, registered and operational vehicle for work purposes.
• Must pass a criminal background check and TB test clearance.
• Availability to work in the evenings to meet with participants, including periodic Saturdays.
• Ability to be on call.
• Bilingual:
  Spanish preferred.

• A commitment to and strong belief in BACR's and CHALK's Mission, Philosophy, and Guiding Principles.
• Ability to maintain goals and priorities in dealing with varying challenges.
• Ability to work under pressure and provide crisis intervention.
• Ability to be flexible in working with people and organizations of different viewpoints.
• Creativity, enthusiasm and a dedication to a youth‑centered approach and youth development.

• Conduct various assessments of youth/TAY to identify and address wraparound barriers, behaviors and corresponding characteristics that hinder stability and functionality.
• Generate thorough individual service plans consisting of supportive services, resources, referrals and linkage to promote stability and functionality.
• Familiarity with identification documents from foreign countries and knowledge of how to acquire them.
• Request monthly cash advances to purchase supportive services and complete monthly expense reports.
• Build and maintain strong rapport with youth/TAY so participants identify you as a key figure in their supportive network.
• Develop relationships and maintain communication with supportive network, providers and stakeholders in efforts to case conference, strategize and better serve youth/TAY.
• Collaborate with the Program Manager and Career Coach to facilitate trainings and workshops and assist with planning career panels, information sessions, and field trips for CPU participants.
• Meet with youth/TAY on a weekly to monthly basis depending on the need to formally monitor progress or regression of individual service plan and implement motivational techniques to keep youth/TAY engaged.
• Work with youth in setting and reaching self‑identified educational, professional and personal long‑ and short‑term goals.
• Responsible for maintaining case files with detailed case notes and regular input of participant information into database systems and spreadsheets.
• Attend school meetings, court hearings, other necessary appointments and act as an advocate when appropriate.
• Responsible for writing character, recommendation and progress…