Motor Vehicle Representative

Job Title:

Motor Vehicle Representative

Department:
Department of Motor Vehicles - San Francisco Field Office

Salary: $3,745.00 - $5,429.00 per month (minimum for full‑time; intermittent may vary)

Final Filing Date: 7/3/2026

• Perform cashiering, data entry, and verifications related to driver licensing, vehicle registration, and occupational licenses.
• Provide verbal, written, and technical assistance to customers in a courteous and efficient manner.
• Maintain compliance with DMV policies, procedures, and security requirements.
• Handle cash transactions and perform related financial responsibilities accurately.
• Assist with issuance of identification cards, driver licenses, and related documents.
• Promote a positive customer experience and resolve customer inquiries and complaints.
• Ensure dependent tasks and scheduling comply with the intermittent work schedule (up to 1500 hours per fiscal year).

• Can‑do attitude toward colleagues and customers.
• Initiative and the ability to handle varied tasks simultaneously.
• Sound decision‑making and problem‑solving skills.
• Team‑building and positive interaction focus.
• Strong interpersonal skills, patience, and flexibility.
• Customer‑first mindset and emotional maturity.

Minimum qualifications are described in the Class Specification for Motor Vehicle Representative (JC-522152). Non‑discrimination and eligibility to hold a California civil service position are required. Applicants must pass a background investigation and meet all legal and statutory requirements.

The position is intermittent. Scheduled hours vary and are capped at 1500 hours per fiscal year, with possible increases under approved circumstances.

• CalPERS retirement and savings plans (401(k) and 457).
• Health, dental, and vision insurance.
• Long‑term disability and long‑term care insurance.
• Leave benefits and employee assistance programs.
• Other benefits may be based on job classification and tenure.

The State of California is an equal opportunity employer and a participant in the Americans with Disabilities Act, the Fair Housing Act, the California Fair Employment and Housing Act, the California Equal Pay Act, the Equal Pay Act of 1963, the Rehabilitation Act of 1973, and the California Equal Pay for Work Act. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Equal Employment Opportunity contact:
Office of Civil Rights and Resolution (916) 657‑7553.