Transgender Gender Nonconforming Intersex Programs Specialist; TGNCI

Position Title

Transgender Gender Nonconforming Intersex Programs Specialist (TGNCI)

65 Laguna Street, San Francisco, CA 94102 (Hayes Valley neighborhood)

Combo:
Remote 1x week / On-site 4x week. 40 hrs/week. Monday, Tuesday, Thursday, Friday 9 a.m. – 5 p.m.;
Wednesday 12 p.m. – 8:30 p.m.;
Last Sunday of each month 10:30 a.m. – 4 p.m. Occasional work on additional weekends and evenings may be required.

The TGNCI Programs Specialist provides programmatic oversight and ongoing support, outreach and recruitment, and accessibility to social services for TGNCI older adults age 55+ and adults with disabilities. The role includes weekend and evening scheduling and other duties as necessary.

• Client Assessment & Care Planning – 50%
• Community Member Outreach, Engagement, and Supportive Referrals – 25%
• Community Outreach and Partnership Support – 10%
• Administrative Documentation, Data Entry, and Program Evaluation – 15%
• Team Collaboration, Planning, and Other Duties – 10%

• Program Support, Facilitation, and Event Logistics – Coordinate and co‑facilitate TGI‑specific groups, community‑building programs, outings, celebration events, advisory board activities, and weekly/monthly program logistics. Support culturally responsive programming, partner collaboration, and event setup and breakdown.
• Community Member Outreach, Engagement, and Supportive Referrals – Conduct wellness calls, engage TGNCI older adults, provide short‑term support, make warm handoffs to internal and external services, and advocate for community members.
• Community Outreach and Partnership Support – Promote Openhouse TGI programs across community organizations, fairs, and service providers; develop relationships with external partners and referral networks; provide education and assistance to partners.
• Administrative Documentation, Data Entry, and Program Evaluation – Complete participant registration, enter data into Neon One/Get Care, assist with surveys and evaluations, track program participation, and support reporting needs.

• Experience working with older LGBTQIA++ adults or equivalent populations with unique service needs.
• Knowledge of the life experiences, challenges, and strengths of supported communities.
• Experience facilitating groups with older adults and/or TGI populations.
• Ability to work with minimal supervision.
• Minimum 2 years of administrative experience.
• Excellent interpersonal and time‑management skills.
• Proficiency with Microsoft Office Suite and ability to learn software programs and online databases.
• Good critical thinking and prioritization skills.
• Proficiency (intermediate) in Spanish and fluency in English.

• Familiarity with de‑escalation techniques and conflict‑resolution strategies.
• Community development/organizing skills.
• Experience working with Transgender, Gender non‑conforming and Intersex older adults and adults with disabilities.
• Knowledge of San Francisco’s aging and disability resources.
• Knowledge of client assessment, documentation, and databases.

• Criminal history background check (at onboarding).
• Background checks are conducted in compliance with San Francisco Fair Chance Ordinance, California Fair Chance Act, and applicable federal, state, and local law.

• Full COVID vaccination required (or approved accommodation).
• Ability to travel locally to meet clients off‑site.
• Ability to assist clients entering and exiting a vehicle within safe practice limits.

Starting pay range: $28.00–$31.00 per hour (Pay band: $23.80–$34.00/hr), commensurate with experience.

Benefits include:

• Health insurance (full‑time employees)
• Dental, vision, and long‑term disability insurance (full & part‑time employees)
• 18 paid holidays
• 18 days paid vacation annually (prorated for part‑time employees)
• 12 sick days annually
• 1 paid wellness day per month
• 401(k) with limited employer match (after one year)
• Employee Assistance Program (EAP)
• Commuter benefits
• Legal name and gender change benefit

Openhouse will consider qualified applicants with arrest and conviction records. Background checks are conducted only after a conditional offer of employment. Applicants do not need to disclose criminal history until a conditional offer is made.

Openhouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. More information about the Fair Chance Act can be found at