Enhanced Visitation - Family Advocate; Urban Y

• Base Pay $25.00 - $26.00 / Hour
• Job Category Family Advocate, Enhanced Visitation
• Employee Type Hourly - Full Time

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global mo vement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community.

At the Y, you can uncover your passion and build a lifelong career addressing some of the nation's most pressing social issues.

At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to b uilding strong communities where you can Be ,
Belong and Become. With Truth & Courage , we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility , allowing everyone to participate according to their needs. Our approach is Dependable & Creative , as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy , treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.

• Associate’s degree or equivalent professional and community experience
• At least 1 years’ experience working with families and youth in one on one and group settings.
• Familiarity and experience working in or with HSA, DCYF, and community-based agencies.
• Familiarity and experience with client interviewing, assessment, and service plan development.
• Excellent organizational skills and demonstrated follow-through on tasks: multi project/ multi task orientation.
• Conflict resolution skills and problem solving skills.
• Proven ability to work with people from a variety of different ethnic, socioeconomic,
  educational, religious, sexual, and generational backgrounds.
• Strong written and verbal communication skills to include public speaking
• Proficient with computers and Office 365
• Ability to clearly document outcome and data per program protocols
• Availability to work Monday–Friday, with standard hours from 8:30 AM to 5:00 PM, including two extended days from 10:30 AM to 7:00 PM. Occasional Saturday availability is required (approximately 4–6 times per year, depending on events).

• A bachelor’s degree in social work, counseling, psychology or related field or equivalent professional and community experience

Under the supervision of the FRC Director, the Enhanced Visitation/Family Advocate (FA) supports the development and implementation of the Family Resource Center (FRC). The FA is responsible for conducting intake and screening, providing relevant information and materials, and making referrals as needed. Acting as a liaison between families and local service providers, the FA helps connect clients with targeted family support programs.

This includes assisting families in accessing resources through City agencies, local businesses, and community-based organizations.

The FA supervises visits with at least one family per week (up to six hours) for Enhanced Visitation services provided through HAS, participates in outreach at resource fairs, and develops, organizes, and facilitates parent education classes and workshops. Additionally, the FA establishes strong working relationships with local organizations and maintains a comprehensive database of community resources. Working collaboratively with other FRC staff, the FA employs case management strategies to address the holistic needs of families.

This position focuses on delivering community-based services and requires strong interpersonal skills to effectively interact with families experiencing challenges and with community resources. Excellent case management, oral communication skills with families and youth, and the ability to clearly document outcomes and data according to program protocols are essential. The FA is also responsible for strictly adhering to…