Family Advocate

Family Advocate

Reports To:

Family Support Manager

Classifications:
Full-Time

FLSA:
Non-Exempt

Pay Rate: $26-$30 (DOE)

Hours Per Week: 40 Hours Per Week (Evenings required and Weekends as needed)

Benefits Eligible:
Yes (Medical, Dental, Vision, 401k + Employer Match, Vacation & Floating Paid Holidays)

Department:
Family Services

Work Location:

Mission Potrero Site (Satellite Site; Travel is Required)

Start Date:

Immediately

The Organization

Good Samaritan Family Resource Center (GSFRC) is an innovative multi-service non-profit agency located in San Francisco's Mission District. Its mission is to help low-income families access needed services, develop self-sufficiency, and participate fully as members of the community. Our staff is a diverse and talented team willing to take different and unique approaches to help children, youth and families thrive and succeed.

Under the direction of the Family Support Manager, this position is responsible for promoting the well-being of low-income families through culturally relevant, strength-based services including education, support, advocacy, case management, and linkages to community services and resources. This position is designed to strengthen the ability of parents to support the healthy development and success of their children and is responsible for providing both individual support and group-based programming to Spanish-speaking families.

• Working closely with the Family Services Managers to plan and implement strategies for outreach and coordination of services with communications with collaborative partners
• Represent Good Samaritan and participate in provider meetings in person or virtually with community partners to build new connections to expand support for families
• Provide case management to 13-15 families per year, or as agreed upon with supervisor, working with each family for 3-6 months or participants with families who have immediate or short-term needs
• Perform family advocacy work to 28–30 families per year who have immediate or short-term needs as scheduled with a supervisor and/or as time permits
• Conduct intake, assessment, and service plan development collaboratively with families
• Assist families in identifying their own needs and strengths and to set and reach their own goals
• Coordinate and initiate referrals between Good Samaritan FRC and other relevant community resources; monitor progress of referrals and actively engage with clients in the effort to support the goal of successful and sustained engagement of services.
• Teach and model skills and strategies for accessing services, goal setting, problem solving, conflict resolution, communication, parenting, and other areas relevant to family's well-being
• Attend offsite meetings and accompany families to their appointments and hearings as necessary to offer emotional support and translation assistance
• Facilitate, co-facilitate, coordinate and/or assist in person or virtually with workshops, curriculum-based classes, support groups and/or other activities for families
• Explain Good Samaritan programs to community members, service providers and new participants
• In coordination with team, conduct outreach and participant recruitment for each assigned program activity
• Work with Mental Health Consultant when participants require further intervention and/or referrals
• Maintain intakes, assessments, case notes, files, and other documentation and data for each program activity
• Meet weekly with supervisor as scheduled
• Attend mental health consultation and other meetings as scheduled
• Participate in a variety of case-related meetings at family, agency and multi-agency levels
• Participate in training opportunities which are deemed beneficial to professional growth and position
• Work closely with agency staff and team to ensure referrals, services, and resources are fully integrated within the cross-sector collaboration.
• Comply with the legal standards for mandated reporting
• Ensure that programs and services are aligned with Good Sam's Mission and Vision

• Ability to promote, maintain, and contribute consistently to a positive work culture and team environment
• Ability to…