Bilingual Landlord Relations Specialist

Job Details

Job Location: 972 Mission Street - San Francisco, CA 94103
Position Type: Full Time
Salary Range: $27.75 - $31.68 hourly
Job Category: Nonprofit - Social Services

Episcopal Community Services is launching a new housing partnership and landlord relations team. If you have real estate or sales experience and want to help improve the lives of your unhoused neighbors this is the job for you. Under the direction of the Housing Location & Landlord Liaison Associate Director, the Landlord Relation Specialist will work to identify and secure available housing stock in the community for low‑income households enrolled in a variety of subsidy programs.

The role focuses on negotiating with landlords and implementing solutions to overcome housing barriers such as criminal backgrounds, poor credit history, mental health issues, drug and alcohol addictions, and landlord screening requirements. The specialist will also advocate for client needs and inform the community about subsidy programs.

• Establish and maintain working relationships with landlords within the community.
• Identify and evaluate available housing units, ensuring they meet or exceed habitability and rent reasonableness standards.
• Market housing locations and landlord liaison programs throughout the community.
• Negotiate with landlords to reduce housing barriers (credit score, rental history, background check, etc.) to secure permanent housing for clients.
• Update the housing database for the Scattered Site Housing Team with relevant client information.
• Collaborate with Housing Stabilizers and/or Housing Coordinators when tenant concerns arise to ensure the most successful outcome.
• Participate in agency and program meetings.
• Perform other duties as assigned.

• Bachelor’s degree in Education, Policy, Public Administration, Social Work, Business, or a related field desired. Significant related work experience may substitute for education.
• Two years of experience in leasing, real estate, property management, supportive housing, San Francisco rental markets, city planning/public policy, subsidy programs, or sales highly desired but not required.
• Excellent written and oral communication skills.
• Demonstrable computer skills and ability to navigate Office
  365 products (Word, Excel, SharePoint).
• Adherence to confidentiality policy and procedures.
• Healthy work ethic that models professional conduct and maintains healthy boundaries.
• Respect for coworkers and client populations as unique individuals with diverse backgrounds and perspectives.
• Excellent working knowledge of housing opportunities and resources in San Francisco.
• Preferred: lived experience with homelessness, but not required.

Must secure finger‑image screening and annual TB screening. Must be able to meet the physical requirements of the position, which may include long periods at a desk and/or computer workstation, daily travel to various sites, and lifting up to 25lbs.

• Demonstrate behavior that supports the organization’s mission, vision, and values.
• Adhere to all program, funder, and organizational policies and procedures.
• Communicate effectively and model integrity, fairness, and ethical business practices.

ECS offers industry‑leading healthcare benefits to support your physical and mental well‑being.

ECS will consider qualified applicants with arrest and conviction records as consistent with San Francisco’s Fair Chance Ordinance. ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive. We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all.