Case Manager (Support Broker) - CA

At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.

To help people live a life of their choosing, regardless of age or ability.

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2025/2026
—a distinction reserved for top employers committed to outstanding employee experiences.

• Promote personal growth, independence, and quality of life for service participants through initial development and ongoing support, monitoring, supervision, and staff training.
• Build and maintain positive relationships with agency staff, service providers, and individuals/families.
• Demonstrate knowledge and adherence to GT Mission, Values, and quality service standards.
• Collaborate with all GT staff and maintain positive working relationships to support team goals and program success.
• Ensure accuracy, quality, and timeliness of all documentation in compliance with state and agency requirements including HCBS waiver and related requirements.
• Follow all agency policies and procedures.
• Monitor and participate in performance improvement initiatives to ensure health, safety, and quality of services for participants.
• Complete written assignments and reports as required.
• Maintain all GT trackers accurately and up to date; submit weekly scorecards.
• Assist participants in forming and sustaining relationships with natural and community supports to promote meaningful community integration and inclusion.
• Support participants in developing social networks and connections with community organizations to expand valued social relationships.
• Help participants onboard and access non-Medicaid community supports and resources aligned with Individual Support Plan (ISP) outcomes, including social, educational, and natural supports.
• Meet with clients, Independent Facilitators, and Regional Center staff for consultation meetings to ensure alignment and support.
• Enroll clients promptly, ensuring all required documents are processed correctly.
• Provide instruction and counseling to guide participants in problem-solving and decision-making.
• Advocate and collaborate with individuals and organizations on behalf of participants including regional center and independent facilitators
• Support participants in preparing for, participating in, and implementing spending plans.
• Provide training and guidance on the Individual and Family Directed Supports Option for participants considering directing services and supports in all models.
• Assist with managing the Individual & Family Directed Budget under all models.
• Coordinate services with the Financial Support Services provider for participants self-directing services, including guidance on using the Participant-Directed Budget.
• Provide information and support for recruiting, hiring, managing, training, evaluating, and changing support staff under the Employer of Record Model.
• Provide guidance on staff financial forms, qualifications, and record-keeping requirements under the Employer of Record Model.
• Ensure participants and families understand responsibilities related to participant direction, including reporting expenditures and other relevant requirements.
• Identify and participate in tabling events, Self-Determination conferences, resource fairs, and networking opportunities to promote services and build community connections.
• Educate participants and external stakeholders about Self-Determination principles and GT processes
• Travel will be required to attend events, conferences, training, and other related activities.
• Deliver regular presentations to Independent Facilitators and external stakeholders to share program updates and strengthen partnerships.
• Perform other duties as assigned.

• Be 18 years of age or older;
• Have current, appropriate licensure,
• Have a master’s degree in social work,…