Program Manager: Overnight​/Weekend

Job Details

Job Location:

Oakland, CA

Position Type:
Full Time

Salary Range: $85,000.00 - $ Salary/year

Job Shift: Graveyard

Cardea Health is a non‑profit organization dedicated to providing compassionate health care to marginalized populations.

Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. Compassionate care for vulnerable populations.

Cardea is dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We value unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together.

• Compassion
  Big heart, steady presence
• Accountability
  We own it: the work, the follow-through, the impact.
• Respect
  We assume good intent and keep it real
• Engagement
  We lean in and figure it out together.
• Support
  We've got each other across roles, teams, and sites.

The regular schedule will consist of five overnight shifts per week and may include weekend coverage based on business needs. Scheduled workdays may vary, and work schedules will generally be communicated in advance. Applicants must be available to work overnight shifts and have weekend availability.

Multisite

Multisite staff work across several program locations throughout Alameda County, providing care and support wherever it is most needed. These sites offer a range of services, including post-hospitalization medically supported shelter, medical respite care, skilled nursing, and caregiving support.

The Program Manager of Transitional Housing will supervise and direct personnel and program activities for Cardea Health Transitional Housing Programs, including Natalie's Place, a recuperative care program serving people who have experienced homelessness. The Program Manager is accountable for assisting with managing facilities, clinical personnel, housekeeping and caregiving functions, food service, transportation, and housing navigation. In addition, the Program Manager will work with the nursing team to manage the flow of clients through the program, from admission to discharge.

Job Duties:

• Assist the Program Director of Transitional Housing and Director of Nursing for Transitional Housing with leading a team of dedicated clinical and non-clinical professionals
• Under the direction of the Program Director, oversee facilities and operations at a site of units
• Support the Program Director in manage personnel and operations related to:
• Clinical staff
• Case management
• Housekeeping
• Caregiving
• Food service
• Transportation
• Housing navigation
• Troubleshoot issues as indicated
• Escalate challenges when appropriate
• Manage client experience in the program from referral to discharge
• Assist with data reporting as required for assessment of program performance
• Maximize program efficacy in securing service connections and permanent housing for clients
• Ensure that clients move through program in accordance with program parameters
• Fill all beds promptly

• Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse team members and clients
• Strong leadership skills, including team building
• Excellent organizational skills and attention to detail
• Excellent critical thinking and creative problem-solving skills
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
• Display resilience and resourcefulness in tackling tasks and finding solutions
• Must provide proof of COVID vaccination or willing to be vaccinated
• Have a passion for serving marginalized populations
• Proficiency in Microsoft Office Suite is required
• Discretion and confidentiality in handling sensitive information
• Professionalism, integrity, and a proactive approach to problem-solving

• Bachelor's degree or equivalent professional experience
• At least two years of related experience required
• Proven experience as a team leader and operations professional
• Experience working with people experiencing homelessness preferred
• Experience working in healthcare preferred

• Occasional sitting or stationary work
• Frequent standing, walking, kneeling, stooping, and ascending stairs
• Occasional lifting and carrying up to 20 lbs
• Frequent pushing and pulling
• Frequent reaching high, low, and level

Cardea Health program locations operate within supportive housing, interim housing, medical respite, and community-based environments serving individuals…