Bilingual Field Care Coordinator​/Field Case Management

About Pair Team

At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

• Lead with integrity:
  We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges:
  We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls:
  We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself:
  We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first:
  We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

• Forbes:
  For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• Tech Crunch:
  Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team
• Axios:
  Pair Team collects $9M for Medicaid-based care

Pair Team is expanding its partnership with one of our largest health plan partners through an exciting new field-based care management role focused on improving patient engagement and access to care throughout Alameda County
.

The Field Care Coordinator plays a critical role in bringing care directly to patients where they are—at home and in the community. This is a highly active, relationship-based role focused on hands‑on support, in-person outreach, new patient onboarding, and helping patients overcome barriers to accessing care.

You may support patients with a wide range of needs, including care plan follow‑up, blood pressure checks, connecting patients to resources, and delivering groceries or care packages when needed.

High-Volume Field-Based Care Management

This is a fast‑paced, high-volume role supporting a large and complex patient population across Alameda County
. Field Care Coordinators are expected to be in the community five days per week
, meeting patients where they are and managing a busy daily field schedule.

The average monthly expectation is approximately 120 completed in‑person patient visits per month
, or roughly 30 visits per week
. Success in this role requires strong organization, time management, independence, and the ability to efficiently manage a high volume of patient interactions while adapting to changing needs in the field.

• Schedule:
  
  Monday–Friday, 9:00 AM–5:30 PM
• Field Work:
  In the community 5 days per week
• Travel:
  Approximately 30–40 miles per day throughout Alameda County
• Location:
  
  Weekly travel to and around Oakland is required
• Reimbursement:
  Gas and mileage reimbursement provided

If you enjoy building meaningful relationships, working independently, and thrive in a fast‑paced environment where every day looks different, this is an opportunity to make a direct impact by bringing care and support directly to patients in their communities.

• Manage a high-volume, field-based caseload and complete approximately 30 in‑person patient visits per week (up to 120 visits per month).
• Independently manage a busy daily schedule while traveling throughout Alameda County to meet patients where they are.
• Support recurring community-based events and provide care coordination for patients with…