Bilingual Services Specialist

JOB TITLE:

Bilingual Employment Services Specialist

REPORTS TO:

Director of Employment Services

STATUS:
Full-Time (37.5 hours/week) / Non-Exempt

COMPENSATION: $33.32 Per Hour, includes paid medical insurance, paid vacation time, personal days, health days, and holidays.

SCHEDULE:

Mon-Fri; some weekday evenings will be required. Hybrid
60% onsite, and 40% remote

Under the direction of the Director of Employment Services, the Bilingual Employment Services Specialist works both 1:1 with clients and in group settings to provide job search, case management, and placement assistance to the Center’s Trans Employment Program and LGBTQ Employment Services clients with multiple barriers to employment. The Center’s Employment Services programs offer vocational case management, job search and placement assistance, and referrals services, as well as retention support to participants and community partners.

• Provide 1:1 services for community members seeking employment in both English and Spanish with a focus on barrier removal, life skills, job readiness, vocational counseling, job search, retention and/or referral to additional resources.
• Conduct assessment and intakes for individuals seeking employment services to determine program eligibility, client needs, and referrals where appropriate.
• Assess participants' occupational skills and interests as they pertain to the local job market and assist them in setting and reaching appropriate employment objectives.
• Co-create Individual Employment Plan (IEP) with enrolled clients and support clients in implementing the employment plan.
• Maintain knowledge of local resources available. Assess and refer clients to internal and external resources as necessary including mental health, medical, legal, crisis intervention, housing, transportation, trainings, group activities and workshops.
• Support group activities for job seekers.
• Coordinate and facilitate job search workshops and life skills classes tailored specifically for Trans/GNC/LGBTQ community members with multiple barriers to employment on a variety of topics including: resume and cover letter writing, completing employment applications, interviewing techniques, networking, effective workplace communication, and pre-job fair tips.
• Coordinate and conduct individual/group instruction through demonstration, lecture, guest speakers, cooperative learning activities, and other modalities of teaching, which address learning style differences and potential learning disabilities.
• Support career fairs and other Employment Services events, including employer engagement events, drop-in groups, workshops and other group programs.
• Maintain client files for each 1:1 client: develop written IEP, ensure enrollment forms are completed and accurate, document client contacts and/or attempted contacts, collect documentation of employment and retention, and evaluation/feedback forms. Ensure confidentiality for program participations and client files.
• Support documentation of all group activities, including collecting sign in sheets, feedback forms, curricula, contact information for speakers and presenters, and updates within Salesforce.
• Support other administrative functions of the Employment Services Program, as necessary and required, which may include data entry in Salesforce, Workforce Central, and Sharepoint, etc., shared minute taking or meeting facilitation, and/or support with statistical and written narratives.
• Support strong partnerships with other Center teams/staff and collaborative agencies.
• Actively participate as a member of the Employment Services team. Support Employment Services program activities and general Center functions as appropriate. Collaborate with team in department…