Family Services Specialist

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Under the supervision of the Family Services Manager, the Family Services Specialist I, holds a case load of under 30. The position requires working knowledge of relevant community resources, have a compassionate approach to working with children and families, and effectively interface with families of diverse economic, social, ethnic, and linguistic backgrounds

• Familiar with recruitment plan and goals and maintains up to date on recruitment approach with families including providing required program literature and completing recruitment sign-up and reporting documents to track recruitment efforts.
• Participates in ongoing recruitment activities to engage families to ensure full enrollment (100%) and a minimum of a 20% waiting list. Activities include supervisor approval and may include the following:
  Twice a month participates in specified recruitment event and/or community canvassing.
• As requested by Supervisor, conducts recruitment presentations before community groups to establish communication and rapport between the community and agency, to publicize services available.
• Partner with all respective MNC programming to bridge families to resources. Including presenting resources available during monthly campus parent meetings, collaborating during special events, and internally referring families.
• Participates in community groups to assist in resolving emerging community issues concerning housing, immigration, education, and violence prevention, with supervisor approval.

• Ensures the integration of all programmatic funded strategies under the direction of direct supervisor.
• As CSPP and CCTR eligibility lead, conducts interviews with families to verify, fill out and collect required documentation of: age, residence, income eligibility and need status according to Head Start/Early Head Stat Federal Guidelines, California Department of Education (CDE)-CSPP and/or CCTR funding terms and conditions, including all respective contracts.
• Recertifies families under CSPP, CCTR or other respective contract annually or as eligibility and need status change.
• Understands and implements policies and procedures contained in Funding Terms and Conditions and requirements per Contract as it pertains to eligibility and need documentation, as well as the CDE Coordinated Compliance Review Training Guide.
• Completes outreach and enrollment verification and documentation of families utilizing mixed income service option.
• Generate and complete all required tracking reports for eligibility, enrollment, and attendance, on a timely basis.
• Monitors child attendance records, including running reports bi-weekly and analyzing data collected, and follows up on irregular attendance.
• Works with campus staff to ensure that the minimum 90% attendance rate is achieved.
• Performs computer data entry, filing, note taking, and other clerical duties as needed.

• Provides health and nutrition education for children and parents, including subsequent follow-ups and referrals.
• Aids families with the completion of all medical/dental/nutrition forms. Including assisting families with referrals and follow-up in establishing a medical home/dentist. When needed accompanies families to appointments to establish a medical home or bridge families to desired services.
• Consults with appropriate Health/Nutrition and Mental Health/Disabilities staff regarding related concerns; makes appropriate referral and follows-up.
• Attends monthly campus Mental Health case consultation meeting to learn about child’s needs, share family needs and discuss any strategies to support the wellbeing of the family.

• Familiar with Parent, Family, Community and Engagement (PFCE) framework in creating family engagement systems and experiences. Including HS/EHS and program policies and procedures to support family engagement and fatherhood involvement strategies.
• Establishes trusting, supportive, and professional relationships with families.
• Greets and engages families as their dropping off and picking up their children in the…