On-Call Enhanced Visitation Specialist

Job Description On-Call Enhanced Visitation Specialist

• Reports To:
  
  Family Support Manager
• Classifications:
  On-Call (as needed), Part-Time
• FLSA1:
  Non-Exempt
• Pay Rate: $30/hr- $34/hr(DOE)
• Hours Per Week:
  As needed / On Call (Weekdays, Evenings and Weekendsas needed. Hours may vary based on operational needs and scheduling requirements)
• Benefits Eligible:
  No
• Department:
  Family Services
• Work Location:
  
  Potrero Mission Site (Travel Required)
• Start Date:
  
  Immediate Start Date Available

Good Samaritan Family Resource Center (GSFRC) is an innovative multi-service non-profit agency located in San Francisco’s Mission District. Its mission is to help immigrant families access needed services, develop self-sufficiency, and participate fully as members of the community. Our staff is a diverse and talented team willing to take different and unique approaches to help children, youth and families thrive and succeed.

The On-Call Enhanced Visitation Specialist provides structured supervision of visits between children and parents referred by the Department of Children and Family Services, supporting families working toward reunification. This site-based program creates a safe, supportive environment where parents can strengthen parenting skills, build healthier relationships with their children, and improve long-term permanency outcomes. In this role, the specialist closely monitors parent-child interactions, documents each visit, and offers real-time guidance through role modeling, coaching, and constructive feedback.

Using a culturally responsive, strength-based approach, the On-Call EV Specialist promotes family well‑being by delivering education, advocacy, and case management, while also connecting families to community resources and support services that reinforce stability and success.

• Ensure communication and interventions with visitors and participants are culturally relevant, acknowledge and value families' strengths, and are responsive to the multiple aspects of the diversity of the families served
• Supervise visits between child(ren) and their parent(s) and ensure children have age-appropriate opportunities for interaction with their parent(s) and maintain a safe environment for all participants.
• Make appropriate referrals to Good Samaritan services and other community resources, and encourage/facilitate successful and continued access to those services
• Conduct Basic and Comprehensive Intakes through internal database (Salesforce, CMS) to new and returning Good Samaritan Participants which includes assessing needs, completing consent forms and keeping documents confidential.
• Provide families referred by Family & Children Services with supportive, culturally responsive, nonjudgmental, and non-stigmatizing navigation services.
• Maintain consistent communication with Child Welfare Worker regarding progress and challenges.
• Collaborate with Child Welfare Worker to build enrichment programs/opportunities for each visit.
• Oversee visits (minimum of 3 families/week, up to 3-6 hours per visit) with families enrolled in Enhanced Visitation Services.

• Teach and model skills and strategies for accessing services, goal setting, problem solving, conflict resolution, communication, parenting, and other areas relevant to family’s well‑being
• Complete program reporting and program evaluation activities as required by DEC and Child Protective Services
• Research community services to identify relevant resources to incorporate into a resource information guide.
• Follow safety protocols and procedures during visitations
• Provide administrative support to staff as needed
• Other duties as assigned

• Working closely with HSA staff and other partners to obtain…