Software Development Engineer, Music Metrics & Data Platform

Description

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert live streams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service:
Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.

At Amazon Music, big data fuels the growth of our business. The Metrics and Data Platform organization enables easy, deep, and repeatable analysis of Music customer data. We obsess over making it easy to quickly collect high quality data, manage the behavioral event model, and empower Amazon teams to build responsive and data-driven customer experiences. Our mission is to empower all teams at Amazon Music to make informed decisions and confidently measure their results using high quality, reliable, and timely data.

If you love the challenges that come with big data or application development, then this role is perfect for you. We collect billions of daily customer signals and own tier-1 services to collect, process, serve, and monitor events in real time. We build cross-platform analytics SDKs and self-service tools that make it effortless for teams to instrument applications, evolve the event model, and access high-quality behavioral data.

You are an experienced and passionate Software Development Engineer who wants to solve complex problems at the intersection of software and data engineering. You will design and build foundational telemetry platform capabilities that serve 100+ Amazon teams. Your work will focus heavily on cross-platform SDK development: building robust, production-grade instrumentation libraries using Kotlin Multiplatform and Type Script that run across mobile (iOS, Android), web, and backend applications.

You'll create SDKs with intuitive APIs that make it effortless for application teams to instrument their code and collect high-quality behavioral data. You will also contribute to tier-1 backend services that process billions of daily events and self-service tools that empower teams to onboard their applications within minutes and evolve the event model. You will work on a well-established team with many greenfield opportunities, collaborating with highly motivated engineers.

This is a unique opportunity to bring your mobile and client development expertise to a backend-heavy team that is expanding into cross-platform SDK development to better understand our customers.

• Develop cross-platform SDKs and instrumentation libraries that run on mobile, web, and backend, making it effortless for application teams to emit high-quality telemetry data
• Build and operate tier-1 backend services that ingest, enrich, route, and monitor billions of daily customer events in real time, ensuring high availability and low latency for data consumers
• Contribute to self-service event model governance and design tools used to evolve schemas, attributes, and validation rules
• Participate in on-call rotations and drive continuous improvement of team software and processes, identifying opportunities to enhance quality, maintainability, and operational excellence
• Actively mentor engineers through code reviews and design discussions, provide meaningful feedback that improves code quality, and teach teammates about mobile development best practices
• Participate in full software development lifecycle activities including scoping, design, coding, testing, deployment, and maintenance

We own the design, collection, processing, and serving of all Amazon Music behavioral data. We serve 100+ Amazon teams by operating tier-1 services that ingest and route billions of daily events, vending cross-platform SDKs to instrument applications, and managing an event model schema repository that ensures data quality and consistency. You will work with highly motivated engineers who have diverse expertise in backend infrastructure and data engineering, are actively learning cross-platform client development, and are constantly curious about learning new skills and technologies.

This is a well-established team with mixed tenure and many greenfield opportunities, as we expand our charter from events collection to all types of telemetry data and cross-platform SDKs.

• 2+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and…