Senior Software Engineer, Membership

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

The Membership team is responsible for building and maintaining systems that assist in granting different levels of benefits for users. We are directly tied to one of the main streams of revenue and pride ourselves on quality code, service reliability, and teamwork. Our day‑to‑day work includes payment provider integrations (Credit card, Paypal, iTunes App Store, Google Play, Roku, etc), customer support and marketing initiatives (promotional coupons and gift access), and assisting growth opportunities (analytics and reporting).

Our services process millions of subscriptions in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our users and privacy standard processes.

In this role, you will report to the Engineering Manager of the Membership team.

We are considering applicants for the locations of Los Angeles, CA, San Francisco, CA, or Dallas, TX.

• Work with your team to add, extend or debug subscription features to super‑serve our anime community, impacting millions of users internationally
• Brainstorm with your engineering leaders, manager, product partners, and designers to unpack large complex features and user journeys into attainable milestones. You’ll explore multiple solutions with a 360‑degree view of your user’s needs.
• Demonstrate responsibility for your tasks from start to finish. Collaborate with your team’s product owner and with QA to thoroughly review and validate your contributions, ensuring that they meet the highest standards of quality for our users
• Review pull requests of other team members, injecting your expertise and thoughtful considerations to expedite the decision‑making process. Embrace a bias for action and ensure that your keen eye spots any potential software vulnerabilities that might unintentionally creep into the codebase
• Participate in on‑call shifts and respond to incidents affecting one of our subscription services in production. Diagnose where our problem spaces are and deeply understand what went wrong in order to follow up with long‑term solutions for our system

• Education that results in strong understanding of computer science principles and design patterns. Education ranging from a Bachelor's of Science degree in Computer Science, Mathematics, or related science and engineering degree to alternative education, training, bootcamps, or certifications.
• 8+ years of experience in the field as a software engineer with a significant portion of that experience dedicated to backend development for large‑scale systems.
• You have worked in a distributed systems or microservice architecture, handling complex system integrations and scalability challenges.
• Expertise in Typescript/NodeJS
• Proficient in Golang
• Experience with databases like MySQL/Postgres
  
  DB/Maria
  
  DB/MongoDB
• Experience building cloud native scalable application with AWS/GCP and technologies like API Gateway, Lambda, EC2, S3, RDS, ECS, EKS
• You are willing to be on‑call on a rotational basis along with others in the team to ensure incidents are addressed as quickly as possible with the least disruption to our end‑users.
• Ability to write & assess clean, functional, high quality and testable code for each of our projects.
• You have experience designing and implementing subscription‑based models including billing cycles, recurring payments, and churn analysis on a high scale.
• Build features based on tech requirements provided. Self‑managing and efficiently taking projects to completion.
• You have a positive and proactive attitude, strong problem‑solving skills and communication skills. You enjoy collaborating with cross‑functional teams and are motivated…