Cloud Infra Engineer - Scale Global Platform; Hybrid

About Retool

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless other processes you might not have even thought of. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, we’re building the first enterprise App Gen platform: software that transforms natural language into production‑ready code, integrates directly with business data, and meets the highest standards of security and governance. AI is redefining what it means to build software—and who gets to build it. The definition of “developer” now includes analysts, operators, and domain experts creating solutions directly. As the pool of builders widens, so does the complexity of what they need to build.

The opportunity is enormous, but so is the challenge of enabling this larger community to build production‑grade software safely. That means AI that understands real business data, enforces enterprise policies automatically, and empowers teams to create once and reuse everywhere with shared, trusted components.

Over 100 million hours of work has been automated by developers and domain experts using our platform, freeing them to focus on creative problem‑solving and strategic initiatives that drive real business value. The people closest to knowing what needs to be built can now safely create custom solutions within enterprise guardrails. And that's a mission worth striving for.

Let's build the future together!

Retool is in an exciting hyper‑growth phase and we need infrastructure engineers to tackle our rapid scaling challenges. These scaling challenges are unique both in scope and in technical complexity as we scale both the company and the product. As a member of the infrastructure team, you will build and automate foundational systems for reliability, security, performance, developer velocity, and scale.

Whether you’re interested in wide breadth or deep depth, there are both opportunities for both. You will work cross‑functionally, supporting the engineering, product, design, customer success, support, and sales functions.

• Scale Retool’s core cloud platform for high availability and performance globally
• Work collaboratively with the rest of the engineering team to deliver infrastructure for core and emerging products
• Evolve our backend architecture/infrastructure for both cloud and on‑premise deployments
• Work with the team to set and prioritize our roadmap to maximize customer impact
• Define and automate developer process/workflow
• Support our systems in production
• Develop new data solutions
• Build monitoring and observability for production systems

• You have a track record of delivering engineering projects and process improvements
• You have experience scaling cloud infrastructure
• You enjoy building and product ionizing developer productivity tools, frameworks, and other aspects of platform engineering
• You have experience with inner workings of Linux, containers (Docker, containerd), and container orchestration technologies (e.g. docker-compose, Kubernetes)
• You have a track record of building productive, collaborative relationships, both within an engineering org and across the broader company
• You enjoy the ambiguity and high‑ownership culture of early‑stage startups
• You are pragmatic, solution‑oriented, and scrappy
• You enjoy working collaboratively with a broad range of job functions and roles
• You have experience with our tech stack:
  Node, Postgres, Docker, Kubernetes
• You have experience scaling relational databases (Postgres preferred)
• You have good knowledge of cloud, on‑prem, traffic routing, service architecture in multi‑region setup.

For candidates based in the United States, the pay range(s) for this role is listed below and represents base salary range for non‑commissionable roles or on‑target earnings (OTE) for commissionable roles. This salary range may be inclusive of several…