Senior Engineering Manager, Proactive Communications

The Opportunity

Help define how millions of members first experience Hinge Health. As the Engineering Manager for Enrollment
, you’ll lead the mobile team that understands new members and their healthcare needs, ensuring every downstream experience at Hinge Health starts from a strong, trusted foundation. You’ll own the Enrollment surface end-to-end—migrating it to a mobile-first experience, evolving it into a platform for every new program we launch, and driving rigorous experimentation to improve conversion and long-term engagement.

You’ll partner closely with senior leadership, Product, Design, and Marketing across our hubs in San Francisco, Montreal, and Bangalore to build an Enrollment experience that’s fast, flexible, and deeply member-centric. As a hands‑on engineering leader, you’ll stay close to the stack, regularly contributing to and reviewing code (~15% of your time) while building a high‑performing team around you.

In your first 3 months, you will:

• Lead and support a team of 6 engineers building in our primary React Native (Phoenix) mobile codebase, establishing clear goals, rituals, and expectations.
• Deeply understand the current web‑only Enrollment funnel, key metrics, and member journeys across programs and long‑tenure cohorts.
• Build strong partnerships with Product, Design, and Marketing to align on the Enrollment strategy, experimentation roadmap, and success metrics.

In your first 6 months, you will:

• Lead the migration of Enrollment to a mobile‑first experience, designing and shipping clean, modern flows that improve speed, usability, and completion rates.
• Lay the foundations of Enrollment as a platform—defining extension patterns, APIs, and guardrails so pods across the neighborhood can safely build on top of Enrollment without destabilizing core flows.
• Stand up and manage a rigorous portfolio of A/B experiments to optimize enrollment conversion, from funnel optimizations to lifecycle and reactivation flows.
• Establish best practices for CI/CD, automated testing, monitoring, and client performance across the Enrollment stack.

Within 12 months and beyond, you will:

• Own and evolve the long‑term technical roadmap for Enrollment, balancing frictionless member experience with the flexibility and reliability of a reusable platform.
• Deliver a program lifecycle UX that lets long‑tenure members switch, extend, upgrade, reactivate, and renew across treatment programs (including year 2+ experiences).
• Champion AI‑native development practices on your team (e.g., Cursor, Claude Code, agent‑based workflows) to meaningfully increase developer velocity and quality.
• Grow and mentor your team, raising the bar on engineering quality, experimentation rigor, and operational excellence.

• Member‑obsessed platform thinker: You love building shared product surfaces where many teams need to move fast, and you know how to balance internal velocity with external stability.
• Hands‑on engineering leader: You’re comfortable reading and writing code in modern stacks (e.g., React Native, BFF/full‑stack web, Graph
  
  QL), and you use that fluency to coach, review, and set technical direction.
• Experiment‑driven operator: You think in terms of hypotheses, sample sizes, and decision rules, and you can run a dense A/B experimentation roadmap without sacrificing quality.
• Systems and UX thinker: You see how architecture, API design, and client performance shape real‑world member experiences—and you can align cross‑functional partners around trade‑offs.
• Inclusive team builder: You create clear expectations, give direct feedback, and foster a culture where engineers can do the best work of their careers.

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 3+ years of experience managing a team of ~5+ engineers in a fast‑paced, product‑focused environment.
• Strong React Native, mobile, or client‑side engineering background — or equivalent depth in a BFF/full‑stack web context with a track record of shipping member‑facing UI at scale.
• Experience owning and evolving a major product surface end‑to‑end — from architecture and UX…