Software Engineer , Service Network - Slack

What You’ll Be Doing

• Design, build, and operate scalable, secure, and reliable service mesh infrastructure that underpins service-to-service communication across Slack's platform.
• Implement and maintain core service mesh capabilities — including service discovery, observability, traffic routing, mTLS, and policy enforcement.
• Troubleshoot and resolve production issues spanning distributed systems, Kubernetes environments, networking layers, and Linux-based infrastructure.
• Drive improvements in platform reliability, performance, and operational efficiency through thoughtful automation and tooling.
• Contribute enhancements and fixes to internal tooling and open-source technologies, including Envoy.
• Play an active role in incident response and operational excellence, helping uphold platform availability and service-level objectives (SLOs).
• Stay ahead of emerging cloud-native and service mesh technologies and bring best practices into the team's work.

• Must have lawful permanent residency in the U.S.
• 2+ years of experience in software engineering, infrastructure engineering, or site reliability engineering.
• Hands-on experience with Kubernetes and cloud platforms such as AWS or GCP.
• Proven ability to work within distributed systems, microservices, or cloud-native environments.
• Strong collaboration and communication skills — you work well across teams and can make complex technical topics accessible.

• Proficiency in Go, Python, Ruby, C, or C++.
• Experience configuring and operating service mesh at production scale, with a focus on stability, scalability, and performance.
• Solid understanding of TCP/IP, DNS, and network-related protocols.
• Experience operating Linux/Unix systems at high volume and scale.
• Strong foundation in algorithms, data structures, complexity analysis, and distributed systems design.

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

More details about company benefits can be found at the following link:  Pursuant to fair chance ordinances, Salesforce will consider for employment qualified applicants with arrest and conviction records. Salesforce is a non-discriminatory employer and provides equitable compensation practices. The typical base salary range for this position is $117,200 - $176,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range is $141,200 - $194,200 annually.