Lead Product Manager, Shop & Console

About Neon

Neon is a global payments and e-commerce platform designed to help game publishers earn more money and independence from app stores. We believe commerce should be open and transparent: clear decisions, actionable insights, and aligned incentives. Founded by payments, fintech and gaming veterans, Neon focuses on product and partnership excellence: we share the playbook, co‑pilot decisions, and abstract away risk and complexity for our customers.

We’re replacing old‑school, black‑box relics with clear, modern, and developer‑centric infrastructure.

As an early team member, you’ll have the opportunity to shape and scale Neon’s product and culture, making a direct impact on our growth and success. You’ll join a collaborative, diverse team from world‑class companies like Apple, Affirm, Unity, and Visa, backed by renowned VC’s including Thrive, a16z, Griffin Gaming, Ribbit, and Renegade. If you want to build disruptive technology, challenge the status quo, and help game creators thrive on their own terms, read on.

Neon is looking for a Lead Product Manager to own Neon’s end‑to‑end developer experience that powers two critical pillars of our ecosystem: the Shop (our high‑conversion storefront) and the Console (our control system for developers).

This is a “Lead” role, meaning you will operate with high autonomy, reporting directly to leadership. You will be responsible for the end‑to‑end product lifecycle—from deeply technical API integration discussions with developers to optimizing the millisecond‑latency checkout experience for gamers.

• Product Strategy &
  
  Roadmap:
  
  Define the vision for the Neon Developer Experience. Prioritize features that balance immediate developer needs with long‑term scalability.
• Console & Integrations:
  Build a world‑class Console for game developers, ensuring they have total visibility into technical performance, transaction analytics, and self‑service tools to manage their direct‑to‑consumer experience across all games. Own APIs, SDKs, and associated documentation and help developers launch quickly.
• XFN Leadership:
  Act as the primary bridge between Engineering, Design, and Product Marketing. Translate complex developer requirements into clear product specs.
• Data‑Driven Optimization:
  Use a highly analytical approach to monitor product health. Be comfortable diving into SQL or analytics platforms to identify where users are dropping off or where developers are hitting friction.
• Customer Discovery:
  Regularly interview game studios and developers to understand their pain points, ensuring the Console evolves from a “tool” into an “essential partner” for their business.

• 7+ years in Product Management:
  Specifically within B2B SaaS, Fintech, or Gaming. You understand the complexity of platforms that serve both a business client and an end‑user.
• Developer Mindset:
  You have deep experience building dashboards, analytics tools, or developer platforms (e.g., Stripe, Shopify, or AWS‑style consoles).
• Hyper‑Organized:
  You are a master of documentation and process. You can manage a complex backlog across two distinct product areas without losing momentum.
• Technical Fluency:
  You don’t need to code, but you must be able to hold your own in a room with engineers discussing APIs, webhooks, and data latency.
• Strategic & Analytical:
  You lean on data to make decisions. You can define what “success” looks like for a new feature and build the tracking to prove it.
• Stakeholder Management:
  You have experience managing high‑level XFN relationships and defending product trade‑offs to leadership and external partners.

• High Ownership:
  You act like an owner. You find problems and identify solutions proactively.
• Customer Empathy:
  You take it personally and fix it when developers are confused, unhappy, or unsuccessful.
• Simplicity Seekers:
  You can transform a complex technical process into a simple, intuitive user interface.
• Masterful XFN Alignment & Communication:
  You are the “command center” for your product area. You can translate deep technical constraints to the PMM/Sales/Customer Success teams and turn high‑level business goals into actionable tickets for Engineering. You don’t just “share” information; you ensure everyone—from the CEO to the Junior Dev— is aligned on the why and the when.

Compensation Range: $190K - $210K