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Artificial Intelligence Engineer

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Workato
Full Time position
Listed on 2026-06-17
Job specializations:
  • Software Development
    Machine Learning/ ML Engineer, AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Staff Artificial Intelligence Engineer

Requirements

  • The ideal candidate combines deep expertise in information retrieval and search relevance with hands‑on experience applying machine learning to real‑world search problems at scale
  • Bachelors/Masters/PhD degree in Statistics, Mathematics or Computer Science, or another quantitative field
  • 7+ years of backend engineering experience with 3+ years in search, information retrieval, or related fields
  • Strong proficiency in Python
  • Hands‑on experience with search engines (Open search or Elasticsearch)
  • Strong understanding of information retrieval concepts spanning traditional methods (TF-IDF, BM25) and modern neural search techniques (vector embeddings, transformer models)
  • Experience with text processing, NLP, and relevance tuning
  • Experience with relevance evaluation metrics (NDCG, MRR, MAP)
  • Experience with large‑scale distributed systems
  • Proficiency in Knowledge Graph construction and optimization is a plus
  • Strong analytical and problem‑solving skills
  • Strong communication abilities to explain technical concepts
  • Collaborative mindset for cross‑functional team work
  • Detail‑oriented with strong focus on quality
  • Self‑motivated and able to work independently
  • Passion for solving complex search problems
What the job involves
  • As we work towards building out the Context Layer for the Agentic Enterprise, we are looking for an exceptional Search/AI Engineer with experience in Search Relevance to join our growing team
  • In this role, you will lead the design, development, and optimization of intelligent search systems that leverage machine learning at their core
  • You’ll be responsible for building end‑to‑end retrieval pipelines that incorporate advanced techniques in query understanding, ranking, and entity recognition
  • Lead the development of advanced query understanding systems that parse natural language, resolve ambiguity, and infer user intent
  • Design and deploy learning‑to‑rank models that optimize relevance using behavioral signals, embeddings, and structured feedback
  • Build and scale robust Entity Recognition pipelines that enhance document understanding, enable contextual disambiguation, and support entity‑aware retrieval
  • Architect next‑gen search infrastructure capable of supporting highly dynamic document corpora and real‑time indexing
  • Create and maintain graph‑based knowledge systems that enhance LLM capabilities through structured relationship data
  • Drive improvements in query rewriting, intent classification, and semantic search, using both statistical and neural methods
  • Own the design of evaluation frameworks for offline/online relevance testing, A/B experimentation, and continual model tuning
  • Collaborate with product and applied research teams to translate user needs into data‑informed search innovations
  • Produce clean, scalable code and influence system architecture and roadmap across the relevance and platform stack
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