Principal Software Engineer; Go-To-Market and Customer Experience Products
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-06-26
Listing for:
Palo Alto Networks
Full Time
position Listed on 2026-06-26
Job specializations:
-
Software Development
AI Engineer (Applied/Software), Software Architect, Backend Developer
Job Description & How to Apply Below
Requirements
- Bachelor's degree with a minimum of 10 years of related experience; or a Master's degree with 8 years of experience; or a PhD with 5 years of experience
- Proven ability to design and develop scalable web applications, and integrations using microservices architecture
- Server-side software development experience using Sprint/Spring Boot, Java, Go, and/or other comparable technologies
- In-depth knowledge about object-oriented programming, data structures, algorithms, and design patterns
- Expert in Java concepts like threading, generics, annotations etc
- Knowledge in CI/CD platforms including Kubernetes, Jenkins, Git, Spinnaker, Docker, or related tools
- Experience building production applications with LLM APIs (Google Vertex AI /Gemini, OpenAI, Anthropic, or similar)
- Familiarity with Large Language Models (LLMs) and their practical application in business insights
- Familiarity with vector embeddings, semantic search, and similarity-based retrieval patterns
- Understanding of prompt engineering best practices and LLM security considerations (input validation, prompt injection prevention)
- (Desirable) Familiarity with Large Language Models (LLMs) and practical experience implementing LLM-based insights
- (Desirable) Experience architecting conversational AI platforms, chatbots, or Text-to-SQL systems
- (Desirable) Knowledge of multi-turn dialogue management and conversation history patterns
- (Desirable) Background in Type Script/Node.js for AI agent development
- As a Principal Software Engineer to join our CPQ (Configure Price and Quote) team, you will serve as the recognized subject matter expert, bringing industry best practices to our architectural design
- You will act as a technical leader, using first‑principles thinking to dissect complex challenges and drive the development of company objectives
- This role requires working autonomously to lead cross‑functional teams in creating AI‑Led, Secure, Scalable CPQ Platform that transform our business processes
- Architect and design scalable, highly reliable business systems across multiple services and teams
- Lead the technical design and architecture of AI‑Led, Secure, Scalable CPQ Platform, owning the process from prototype through deployment
- Build and integrate foundational and agentic AI/ML workflows, ensuring the secure and effective use of GenAI technologies in our products
- Expert at operating in an agile development environment; establish engineering standards and best practices
- Balance security debt, product stability, and features against a backdrop of go‑to‑market pressures and timelines
- Mentor software engineers and challenge engineers at all levels to continue to grow in their discipline
- Establish evaluation and observability frameworks to measure AI quality (accuracy, hallucination rates, query correctness) and system reliability
- Understanding of prompt engineering best practices and LLM security considerations (input validation, prompt injection prevention)
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