Lead​/Principal Performance Engineer

Overview

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Lead performance efforts across multi-team projects by designing traffic models, establishing scale goals, and implementing sophisticated automation and monitoring strategies.
• Serve as the expert in database tuning and system optimization, driving design meetings by questioning implementation choices and proposing high-performance alternatives.
• Rapidly build proofs of concept and lead research spikes to test ideas and address critical scale issues through rapid prototyping and fast iteration.
• Coach and mentor engineers at all levels, lead code and design reviews, and partner with product managers to ensure performance is a core part of the definition of done.

This role follows a hybrid schedule of 1-3 days per week in office.

• 10+ years of experience as a software engineer or developer building platforms and applications at massive scale, including hands-on automation development.
• Expert-level proficiency in Java, including Java Virtual Machine (JVM) performance tuning and Garbage Collection (GC) mechanisms, along with experience in Python, C, or Ruby on Rails.
• Deep understanding of key performance metrics across throughput, latency, memory, central processing unit (CPU), disk, and network - with the ability to debug and resolve bottlenecks across all of them.
• Strong communicator with a proven track record in Application Programming Interface (API) design, concurrency, resource efficiency, and the ability to present technical findings clearly to both engineers and executives.

• Professional experience applying AI tools in automation or performance engineering contexts.
• Familiarity with distributed data and transport systems such as Apache Kafka, Apache Cassandra, or Apache Spark.
• Salesforce platform experience or Salesforce certifications.
• A related technical degree.

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

• Time off programs
• Medical, dental, vision, mental health support
• Paid parental leave
• Life and disability insurance
• 401(k) and employee stock purchasing program

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. The typical base salary range for this position is $172,500 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $344,700 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. We believe we can lead the path to equality by creating a workplace that is inclusive and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to current and prospective employees, no matter where they are in the Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.