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Customer Engineer

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Madrona Venture Labs
Full Time position
Listed on 2026-07-04
Job specializations:
  • Software Development
    AI Engineer (Applied/Software), Data Engineering, Python
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below

What you will do

At Mother Duck, we're building a delightful, cloud-native analytics platform powered by DuckDB. We believe in simplifying data without dumbing it down... and we're looking for a Senior Sales Engineer who can help our customers see how magical (and fast!) data can be. This role is perfect for someone who's waddled through the world of data engineering and is now ready to ruffle some feathers in a customer facing role.

You'll be the technical tailwind for our sales team, showing prospects how Mother Duck can help them fly through their data challenges with ease.

This is a hybrid role that can be based out of our New York City, Seattle or San Francisco office.

Key responsibilities include

  • Partner with Account Executives to lead the technical side of sales, from discovery through to technical win.
  • Design elegant data architectures using DuckDB, Mother Duck, and the modern data stack... always with simplicity and performance in mind.
  • Create and deliver tailored demos and proof-of-concepts that really get customers flapping with excitement.
  • Translate business needs into scalable, cost-effective, and delightful technical solutions.
  • Work cross-functionally with Product and Engineering to bring customer feedback to the nest and shape the roadmap.
  • Be a trusted technical advisor, helping customers navigate their journey with Mother Duck from pilot to production.
  • Build and deploy AI-powered automations that scale your own impact... think less manual prep, more time wowing customers.
What you bring
  • 5+ years of experience as a data engineer, analytics engineer, or similar, with hands‑on skills in SQL, Python, and cloud‑native data tooling.
  • 2+ years in a pre‑sales or solutions engineering role, ideally in the data or analytics space.
  • Proven, hands‑on experience with OLAP workloads... you've designed and optimized for analytical query patterns.
  • You've built with or alongside AI systems in a real way... not just using AI tools to go a bit faster, but actually automating workflows, building agents, and multiplying your own output through smart systems.
  • You've worked with tools like Big Query, Snowflake, dbt, Airflow, and you're always curious about what's hatching in the modern data stack.
  • You’ve worked with Claude Code, Codex, Cursor, or other agent harnesses to empower yourself and others.
  • You love talking to customers, whiteboarding solutions, and quacking confidently in front of both technical and non‑technical audiences.
  • Deep familiarity with data warehouse architecture, performance optimization, and data modeling.
  • Experience working in a fast‑paced startup environment.
  • [nice to have] Experience with DuckDB and/or Mother Duck (or at least a strong curiosity to learn and dive deep).
What we provide
  • Competitive salary and stock options.
  • Top‑notch healthcare coverage – 100% paid medical, dental, and vision for employees, plus 85% coverage for dependents.
  • Flexible PTO.
  • 401(k) plan.
  • Flexible work environment – spend most of the week in the office collaborating with the flock, and work from wherever you're most productive the rest of the time.

Mother Duck is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. Mother Duck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.

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