Engineering Manager, Rider Verticals

At the company, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

The company is looking for an Engineering Manager from across multiple disciplines. We are growing our team with people who want to build, improve, and incorporate technologies that make the lives of our community more enriched. As an Engineering Manager at the company, you ll collaborate with other teams and orgs, product managers, designers, data scientists, analysts, and operations on technology that empowers us to iterate quickly, while focusing on delighting our passengers and drivers.

The Rider organization is focused on building a seamless, best-in-class rideshare experience for riders. From the foundational functionality of requesting a ride to the tailored interactions with specific verticals like your flight, we sweat the small stuff to help make the company the best transportation solution. As an Engineering Manager on the Rider vertical team, you will act as a critical technical leader, taking holistic ownership of supporting current projects and delivering new products from 0 to 1.

This includes developing complex systems, defining strategic roadmaps, driving cross-functional alignment, and ensuring engineering excellence to improve the rideshare experience.

• Drive team execution, proactively resolve bottlenecks and make decisive trade-offs.
• Partner with cross-functional teams (Product, Design, Marketing, Science, and Analytics) to define the team s strategic direction.
• Translate high-level business goals into actionable projects. Own a team roadmap from conception to delivery, managing cross-team dependencies and mitigating risks.
• Maintain operational excellence through contributing to best practices for observability, reliability, and on-call processes.
• Ensure technical excellence through architecture reviews, tech debt management, and engineering guidance.
• Maintain team health by creating and refining team processes, fostering a supportive team culture, and managing resourcing.
• Develop team member careers by matching them with opportunities, setting clear expectations, and providing timely feedback.
• Build relationships across engineering teams to share learnings, align on standards, and identify collaboration opportunities.
• Serve as a dependable, high-bar interviewer and active participant in the company’s broader community.

• BS/MS or equivalent in Computer Engineering, Computer Science, or a related field, or equivalent practical experience.
• 5+ years of software engineering industry experience with technical leadership.
• 3+ years of experience with people management.
• Experience launching consumer facing products
• Experience working on a growth-focused team/org and having experience launching 0 to 1 products is a plus.
• Experience managing a diverse set of engineering roles, such as server and mobile
• Excellent communication skills and ability to communicate complex technical trade-offs effectively to both technical and non-technical stakeholders.
• Ability to work with a low-ego, highly collaborative, and cross-functional mindset while actively lifting up the team.

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly the company credits and complimentary the company Pink membership

The company is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law.…