Senior Manager, Software Engineering

Senior Manager, Software Engineering (Campaign Creation Experience) Want to help us help others? We’re hiring!

Go Fund Me  is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, Go Fund Me  makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The Go Fund Me  team is searching for our next Senior Software Engineering Manager to lead the team behind Go Fund Me  Pro's campaign-creation experience. The Create squad exists to make powerful fundraising accessible to every nonprofit, so organizations can express their mission freely while the platform handles the complexity of turning that intent into optimized, launch-ready campaigns. You’ll lead the engineers who build Studio, our campaign builder, along with creation tools, templates, brand kits, guided workflows, AI‑assisted content, and the preview‑to‑publish flow.

This is a hands‑on leadership role that blends people leadership, product‑minded engineering, and a data‑driven, experiment‑first culture. This squad is recognized across Go Fund Me  as the trailblazer for AI‑accelerated development, setting the best practices other teams follow.

Candidates considered for this role will be located in the San Francisco Bay Area. There will be an in‑office requirement of 3x a week.

• Lead, coach, and grow the Create squad (~8 engineers across frontend, fullstack, and backend), acting as a servant‑leader who removes blockers, fills gaps, and fosters a high‑performing, inclusive culture.
• Own engineering delivery for the campaign‑creation experience: the Studio builder framework, creation tools, optimized templates, brand kits, guided workflows, AI‑assisted text and content, and the preview → save → publish flow.
• Operate in a tight triad with Product and Design, engaging early on problem framing, scope, and tradeoffs, and anchoring every initiative on a clear outcome and success metric before building begins.
• Champion an outcomes‑over‑output, bias‑to‑action culture: ship the smallest version that delivers real customer value, favoring rapid PoCs and iterative delivery over large up‑front bets.
• Operate as a player‑coach by participating in architecture and design reviews, technical decisions, code review, and incident response, and contributing hands‑on where it adds the most leverage.
• Raise the bar on quality for a complex, interactive builder (performance, accessibility, reliability, and maintainability on a customer‑facing revenue surface).
• Move the metrics that matter - Studio adoption, campaign‑creation rate, time‑to‑publish, and conversion through experimentation and A/B testing.
• Partner cross‑functionally with Product Marketing, Care/Support, Data, and adjacent squads on dependencies, GTM, and a seamless end‑to‑end experience.
• Recruit, hire, onboard, and develop engineers across a distributed team through regular 1:1s, actionable feedback, career development, and performance management.
• Champion AI‑assisted software development using tools such as Claude Code, Cursor, and Git Hub Copilot, and help explore AI‑powered product capabilities that make campaign creation easier for nonprofits.
• Own the squad's operational health and technical excellence, including incident response, observability, SLI/SLOs, test coverage, CI/CD, and trunk‑based development.

• Experience leading and growing software engineering teams as a people manager including hiring, coaching, performance management, and career development, backed by a strong hands‑on engineering background.
• Strong background building complex, customer‑facing web applications, with deep expertise in Type Script and modern frontend frameworks such as React, and comfort operating across the full stack.
• A product‑minded, outcomes‑first approach: you frame work around user problems and measurable behavior change rather than feature lists, and you partner naturally with Product and Design.
• Experience delivering in a data‑driven, experimentation‑heavy environment, including A/B testing, funnel and…