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Senior​/Software Engineer; Managed Services

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-07-26
Job specializations:
  • Software Development
    Software Architect, Cloud Engineer - Software, DevOps, Backend Developer
Salary/Wage Range or Industry Benchmark: 140000 - 180000 USD Yearly USD 140000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Senior/Staff Software Engineer (Managed Services)

We are seeking a Sr Staff Software Engineer to anchor distributed systems depth across Crusoe Cloud’s Managed Platform Services organization. This is a floating technical leadership role — not tied to a single domain or product — operating at the highest level of individual contribution on the team.

Responsibilities
  • You’ll own performance engineering and operational excellence across all org domains, ensuring every layer of the stack is architected for 10x scale without accumulating technical debt or growing dependency on adjacent infrastructure teams.
  • Performance Engineering — Platform‑Wide:
    Own performance at the platform level. Establish consistent benchmarks across all domains, identify systemic bottlenecks before they become incidents, and drive solutions that scale.
  • Resiliency & Long‑Term Architecture:
    Ensure every platform domain is architected for long‑term scale — HA, disaster recovery, graceful degradation, and fault isolation built in from the start, not bolted on after the fact.
  • Operational Excellence:
    Set the standard for how the team operates ve down on‑call noise, automate anything done more than once, and build shared patterns and frameworks that let the entire team ship faster with less friction.
  • Cross‑Domain Technical Leadership:
    Float across platform domains as the team’s senior distributed systems authority. Provide oversight on existing, in‑flight, and planned systems.
  • Cross‑Team Influence:
    Serve as a senior technical voice in conversations with adjacent infrastructure teams — Compute, Managed Orchestration, Networking — ensuring platform‑level decisions are made with full context.
  • Roadmap & Product

    Collaboration:

    Engage directly with product and engineering leadership in the earliest, most ambiguous stages of scoping.
  • Mentorship & Culture:
    Actively coach senior engineers, introduce systems and frameworks that uplevel the entire team without requiring your direct involvement, identify early signs of burnout, and set a collaborative, responsive and excellent team reputation.
Benefits
  • Health & wellbeing:
    Comprehensive health benefits designed to support your overall wellness
  • Time away:
    Paid time off for vacations, family bonding, and unexpected needs
  • 401(k) match:
    Build your financial future with our 401(k) matching program
  • Mental wellness:
    Resources and support for your emotional wellbeing and navigating life’s challenges
Qualifications
  • Mentorship at Scale:
    You don’t just mentor — you build systems that make other engineers better without your direct involvement. Force multiplication is your default mode.
  • Distributed Systems Depth:
    Deep, hands‑on expertise designing and operating distributed systems at scale — sharding, replication, consensus, load balancing, and concurrency. You’ve resolved the hard problems, not just read about them.
  • Roadmap

    Collaboration:

    Experience working directly with product and engineering leadership to scope ambiguous problems, plan incremental delivery, and tie technical decisions to business outcomes.
  • Culture:
    Enthusiastic, optimistic, and genuine in celebrating others’ wins. You create an environment where people do their best work, maintain responsiveness that sets the team’s reputation, and lead by example.
  • Cross-Functional Impact:
    Proven ability to influence technical decisions made by other teams. You’ve resolved root causes of endemic problems that span org boundaries, and you have the credibility to do it again.
  • Communication:
    Exemplary. You provide the right level of context, stay concise, check for understanding, and keep leaders and stakeholders informed without being asked.
  • Operational Leadership:
    On‑call experience on a customer‑facing team is required. You don’t just respond to incidents — you eliminate the conditions that cause them. You’ve built runbooks, tuned alerts, and reduced noise systematically.
  • Performance Engineering:
    Proven track record of impact at the staff level and above. Proficiency in Go or a modern compiled language (Go strongly preferred). You benchmark, you profile, you fix — and you build the culture around doing it right.
  • Ownership: A strong sense of ownership and accountability — proactive, solutions‑oriented, and willing to go wherever the team needs depth most. You’re not a domain owner; you’re a platform owner.
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Position Requirements
10+ Years work experience
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