Product Manager, Metadata APIs & Frameworks

About the Role

Salesforce is looking for a Product Manager to join the Platform Metadata & Schema org. This hands‑on, execution‑focused PM will own sprint‑to‑release execution for the Metadata and Tooling APIs and Metadata Frameworks teams. You will drive sprint ceremonies, backlog prioritization, release planning, and on‑time delivery of high‑quality platform capabilities for developers, admins, ISVs, and internal platform teams.

• Own sprint‑to‑release execution for the Metadata and Tooling APIs and Metadata Frameworks teams.
• Maintain a prioritized product backlog that balances customer trust cases, technical debt reduction, gap closure work, and strategic feature development.
• Act as the voice of the customer: understand how external developers, admins, ISVs, and internal platform teams rely on the APIs, identify friction and reliability gaps, and drive improvements that make programmatic metadata operations more robust and self‑serviceable.
• Triage and drive resolution of customer trust cases in collaboration with engineering and support.
• Partner with engineering, quality, architecture, and customer‑facing teams to keep the APIs reliable, performant, and aligned with evolving platform needs.
• Engage with the developer, admin and ISV community, monitor community feedback, support release previews, and build customer empathy.

• 3–5+ years of product management experience in enterprise software, developer tools, platform services, or related technology domains.
• Strong execution track record, comfortable owning sprint‑level product work, driving release planning, and shipping high‑quality capabilities on a predictable cadence.
• Technical fluency to have substantive conversations with engineering about APIs, metadata schemas, CRUD operations, performance, and platform architecture.
• Customer‑centric mindset with experience triaging customer issues and partnering with support and engineering to diagnose root causes and drive resolutions.
• Excellent written and verbal communication skills; ability to write clear PRDs, communicate status, and explain technical concepts to non‑technical stakeholders.
• Comfort operating in a high‑volume, fast‑moving environment where priorities shift and customer trust cases require rapid response.

• Experience with Salesforce platform APIs (Metadata API, Tooling API, REST/SOAP APIs) or familiarity with how metadata drives configuration and customization in enterprise SaaS platforms.
• Background in developer‑facing products such as APIs, SDKs, CLI tooling, or platform infrastructure.
• Understanding of trust case management and working in high‑reliability, high‑scale production environments.
• Familiarity with Agile/Scrum methodologies and comfort facilitating sprint ceremonies.
• Experience with data‑driven prioritization using metrics, customer feedback, and usage data.

Typical base salary range: $148,500 – $223,900 annually. In select cities in the San Francisco and New York City metro areas, the range is $178,900 – $246,000 annually.

• Time off, medical, dental, vision, and mental health support.
• Paid parental leave, life and disability insurance.
• 401(k) and employee stock purchasing program.

Salesforce is an equal‑opportunity employer and maintains a non‑discrimination policy with all employees and applicants for employment.

If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form.