Forward Deployed Engineer
Listed on 2026-09-10
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Software Development
Backend Developer
Every customer arrives with a pipeline living in spreadsheets, SharePoint, Smartsheet, and someone's head. Getting that into Basepoint quickly, and making it obviously better once it is there, is what turns a pilot into a long-term account.
You will sit between customers and the product team: onboarding data, building integrations, prototyping features on a customer's real portfolio, and feeding what you learn straight back into the roadmap.
Lead technical onboarding: portfolio imports, document ingestion, and integration setup with the customer's existing systems.
Build connectors and scripts against customer tools such as Microsoft 365, Smartsheet, Box, and internal databases.
Prototype features on live customer data and hand off well-scoped work to the core team.
Be the technical voice in customer conversations and the customer's voice in engineering ones.
Write the playbooks so the next onboarding is faster than the last.
Three or more years as a software engineer, solutions engineer, or similar customer-facing technical role.
Strong Type Script or Python and comfort working across unfamiliar APIs and data formats.
Excellent judgment about what to build now, what to script once, and what to push back on.
Willingness to travel to customer sites a few times a quarter.
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