Software Engineer, Time Analytics

Responsibilities

• Own a product surface end to end — from customer conversations and product design through API design, implementation, and rollout
• Design and ship alerting and analytics that are granular, flexible, and fast enough to carry contractual latency SLAs
• Build the entitlement and spend-control primitives (credit balances, allocations, usage-percentage alerts, rate limits) that enforce against Orb's real billing state in real time
• Shape the roadmap, primitives, and interfaces other teams build against — foundational decisions that are still open
• Collaborate across PM, design, sales, and customer success, and work directly with enterprise and AI customers to turn their pain points into what we build

• 3+ years of software engineering experience, with a track record of owning products or systems end to end
• Energized by ambiguity and ownership — you want a say in
  * what* gets built, not just
  * how*
• Strong product instincts and genuine customer empathy; you like being close to customers and to the business impact of your work (this is revenue-adjacent, and people trust these numbers)
• Comfortable designing APIs and data models that other teams and customers depend on
• Enough systems depth to reason clearly about real-time and low-latency tradeoffs — this team leans product, but the engineering is real
• Attention to detail across API design, product UX, and everything in between

Demonstrates expertise in end-to-end product ownership, API design, and real-time systems, with a strong focus on customer engagement and business impact. Capable of shaping product roadmaps and collaborating effectively across teams to deliver high-quality solutions.

• End-To-End Product Ownership
• API Design
• Real-Time Systems
• Customer Engagement
• Product Roadmap Development

• Software Engineering
• API Design
• Data Modeling
• Real-Time Systems
• Low-Latency Tradeoffs

• Customer Empathy
• Attention to Detail
• Collaboration

• Product Design
• Analytics
• Alerting
• Spend Control
• Contractual Latency SLAs