Software Engineer; Internal Tools & Automation Job San Francisco area,California USA,Software Development

As a Forward-Deployed Engineer, you will embed with another Crusoe team, such as SRE, Finance, Sales, People Ops, or a product group. You will learn how they operate and build software that helps them take the next action, not just describe the problem
This is a forward-deployed engineering role serving internal teams. Your customer is a Crusoe team. Your product is the application, automation, or agent that makes their work faster, clearer, and more dependable. Success is measured by adoption and by the time and effort you return to the team
This is also a new function. You will be one of its first engineers and will help shape how it operates
Several capabilities have matured recently. Modern BI tools now support write-back, so dashboards can update real records instead of only displaying them. Company data and operational context are reachable by AI agents through governed interfaces. Automation platforms and a shared library of reusable skills let you connect actions across many source systems, including CRM, support, infrastructure inventory, and the data warehouse
Together, these capabilities allow an embedded engineer to deliver interactive tooling in days instead of quarters. We are looking for engineers who want to use that leverage to help internal teams move faster with confidence
Embed with a stakeholder team. Participate in their rituals, observe manual workflows, and identify high-leverage work that software can remove
Build applications. Build interactive tools that take action: read data, apply decisions, and write results back to systems of record
Automate real workflows. Replace repetitive work with pipelines and agents that run independently and involve a person when judgment is required
Own the work end to end. Scope problems with stakeholders, then build, deploy, measure adoption, and iterate. You are accountable for outcomes, with support from partner teams
Contribute to the platform. Turn reusable parts of your work, such as skills, integrations, or UI patterns, into shared building blocks that accelerate future engagements
Keep it correct. Build on sources of truth, respect governance and access controls, and make tooling reliable enough for daily operational use

Benefits

Health & wellbeing:
Comprehensive health benefits designed to support your overall wellness
Time away:
Paid time off for vacations, family bonding, and unexpected needs
401(k) match:
Build your financial future with our 401(k) matching program
Mental wellness:
Resources and support for your emotional wellbeing and navigating life’s challenges

Comfort with AI-assisted development. You use LLM agents and automation platforms effectively, and understand where guardrails are required
8+ years building and owning production software. You write clean code, ship it, and remain accountable for it in production
Product mindset and stakeholder fluency. You collaborate well with non-engineers, translate manual processes into clear tools, and push back when a request is not the right solution
Staff-level scope and judgment. You can take an ambiguous, greenfield charter and turn it into a plan and shipped software with limited direction. You raise technical standards and help engineers around you grow
Fast delivery with attention to correctness. You get a useful version in front of users quickly, then harden it thoughtfully. You maintain a clear standard for completion
Strong SQL and data modeling. You can navigate a data warehouse, reason about pipelines, and validate numbers before relying on them
Full-stack engineering skill. You can build user-facing interfaces, backend services and APIs, and the supporting data layer
Strong ownership. You measure success by whether stakeholder work becomes easier, faster, and more reliable
Experience as a forward-deployed, solutions, or embedded engineer
Familiarity with automation platforms such as Workato or n8n
Prior BI or analytics engineering work with tools such as Sigma, Looker, dbt, or Tableau
Comfort in an early-stage environment with a high degree of ambiguity
Experience building on MCP, agent frameworks, or LLM tool use