Captain - Alcatraz Cruises

Alcatraz Cruises CA, Pier 33, Alcatraz Landing, San Francisco, California, United States of America

Posted Wednesday, February 18, 2026 at 8:00 AM

Hornblower Group is a global leader in experience and transportation. Spanning a 100‑year history, Hornblower Group’s portfolio of international offerings includes water‑ and land‑based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands.
City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high‑speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc.,

a full‑service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually.

Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California;
Boston, Massachusetts;
Chicago, Illinois;
London, United Kingdom;
New York, New York;
Dublin, Ireland; and across Ontario, Canada. For more information, visit

The Captain operates a United States Coast Guard (USCG) inspected small passenger vessel under contract with the National Park Service between the San Francisco Waterfront, Alcatraz Island, and on adjacent routes in a manner that ensures the safety and security of the crew, enjoyment of passengers, and respect for the environment. A Captain is a vessel manager who leads, manages, supervises, and trains crew including First Officers, Deckhands and Captains.

Captains plan and lead training and drills aboard vessels for emergency preparedness.

• Serve as master in navigational command. Operate the vessel with due regard for proper watch standing and wheelhouse resource management standards, in accordance with the practice of good seamanship.
• Have ultimate responsibility for the safe operation of the vessel and the safety of all crew and passengers.
• Directly manage, supervise, and train first officers, deckhands, and other crew members in marine transportation safety, security and training.
• Train Captains in company culture, best practices and standard operating procedures.
• Participate in Marine Operations applicant interviews.
• Have authority for maintaining good order, discipline, and accountability of assigned crew members by providing supervision and direction to crew and ensuring that crew members under Captain’s supervision follow Company policies, rules, and regulations.
• Take appropriate and swift disciplinary action of crew where necessary.
• Monitor crew time and attendance for punctuality.
• Review and approve crew timesheets; promote compliance with federal, state, and local labor laws.
• Recommend and inform decisions to hire, terminate, or promote crew members.
• Conduct regular crew performance reviews and assessments; provide feedback in a timely fashion to optimize crew performance. Mentor and lead the crew.
• Regularly inspect all areas of the vessel for unsafe conditions, perform accident investigations, and make safety announcements to ensure the safety and comfort of the crew and passengers.
• Regularly plan and lead watch, quarter, and station bill emergency drills per USCG regulations. Plan and lead safety meetings per Alcatraz Cruises policy to ensure efficient and safe vessel operations…