General Manager, Aircraft Fueling

Company Description United Ground Express is a subsidiary of United Airlines. A separate employer that is part of the United Airlines family, proving primarily ground handling services as needed. Overview Airport SFO SAN FRANCISCO INTERNATIONAL AIRPORT Salary Range / Hourly Rate $105,000 - $110,000 Job Description

How you will make an impact:

Operational Responsibilities:

• Responsible for day-to-day operational and financial performance of assigned station, monitoring performance against plan and initiating corrective actions to improve results
• Reviews data on incoming flights such as scheduled or estimated times of arrival/departure, destinations and down line station stops, to plan operation
• Responsible for maintaining station facilities, equipment, and professional appearance standards for all UGE employees
• Willingness and ability to work beyond scheduled times due to irregular operations and/or business need
• Performs periodic inspections on filters, pumps, valves, tanks, pressure controls, metering and gauging equipment, company vehicles
• Responsible for compliance with Station controls and Internal Audit standards
• Investigates causes of accidents and recommends safety measures for preventing further occurrences
• While performing the duties of this job, the employee may regularly work outside, in all weather conditions

People Leadership Responsibilities:

• Sets a positive, accountable example for station team to ensure excellent customer service
• Responsible for maintaining a positive work environment, strong employee relations, and collaborative relationships
• Demonstrates a calm, direct demeanor during periods of high volume or irregular operations
• Provides coaching and direction to the station team to achieve operational goals
• Maintain strong working relationships with OAL / airport authorities / vendors / union / governmental authorities (FAA/TSA/CBP)/internal divisions
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and ensuring employees successfully complete company's training program

General Business Acumen Responsibilities:

• Manages the station budget, staffing forecasts and resource requirements
• Ensure through definitive methods that product meets or exceeds quality standards set forth; ensure all work is completed in a timely manner, contributing to an efficient operation, while projecting a professional image
• Monitor local vendor performance including GSE maintenance, janitorial, etc.
• Prepares and submits recommendations designed to improve efficiency of fueling services

What you will bring:

Required Experience,

Qualifications & Skills:

• Proficiency in fueling commercial aircraft
• Minimum 2 years of Fueling or Airport Operations experience
• Strong understanding of ATA Spec 103, NFPA 407
• Ability to manage airport operations independently
• Ability to work in a dynamic, fast paced operational environment
• Analytical thinking, goal-oriented leadership, and service-oriented performance
• Strong communication and interpersonal skills
• Strong problem-solving skills and drive for excellence
• Organization and planning skills
• Strong leadership skills, with the ability to motivate and coach others
• Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations
• Must be at least 18 years of age
• Must possess a valid US driver’s license
• Must pass pre-employment color vision test
• Must pass pre-employment drug screen
• Must be comfortable working in all weather conditions

Note:

For internal UGE candidates (current UGE…