Client Relationship Consultant; Banker - Multi Level - San Gabriel. CA;

Job Description

Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in‑person, by appointment, and virtually to provide the best possible counsel while adapting a digital‑first mindset. They assess and attend to customers’ banking needs, obtain and process customer and account information, demonstrate and educate clients on available deposit and loan products and services, and recommend solutions based on each customer’s unique goals and needs.​

The position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. Candidates must complete the required registration process, which includes a criminal background and credit check. Failure to meet or maintain NMLS registration requirements may result in rescission of the offer or termination of employment.

• High school diploma or equivalent
• Three to four years of customer service experience
• Three to four years of sales experience

• Thorough knowledge of retail product philosophy, policy, procedures, documentation, and systems
• Thorough knowledge of all retail products and services
• Proven customer service and interpersonal skills
• Experience participating in sales campaigns/promotions
• Strong mathematical, problem‑solving, and negotiation skills
• Strong verbal and written communication skills
• Experience in the financial services industry preferred
• Experience assisting less experienced personnel

Salary range: $23‑$25 per hour.

• High school diploma or equivalent
• Four to five years of customer service experience
• Four to five years of sales experience

• Thorough knowledge of retail product philosophy, policy, procedures, documentation, and systems
• Advanced knowledge of all retail products and services
• Proven customer service and interpersonal skills
• Experience participating in sales campaigns/promotions
• Strong mathematical, problem‑solving, and negotiation skills
• Strong verbal and written communication skills
• Experience in the financial services industry preferred
• Previous supervisory experience preferred

Salary range: $27‑$29 per hour.

This role requires working from a U.S. Bank location for all scheduled work days.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. The E‑Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, and other factors protected under applicable law.