Accounts Receivable Specialist

San Jose, United States | Posted on 08/11/2026

• Industry Nonprofit Charitable Organizations
• Work Experience 4-5 years
• City San Jose
• State/Province California
• Country United States

Position:
Accounts Receivable Specialist

Reports To:

Senior Accounting Analyst

Classification:
Full-time, exempt

Location:

San Jose, CA (on-site)

Position Summary

The Accounts Receivable Specialist owns the integrity of every incoming dollar across all entities — not only donor giving, but subscription revenue through Stripe, point-of-sale revenue for merchandise and lounge sales through Square, e-commerce merchandise revenue through Shopify, and all music‑industry receivables of the Red Worship entity. You reconcile each revenue stream to the general ledger — donor platform, merchant processors, bank, and AR ledger to GL — research and resolve discrepancies, track royalties and artist/management splits, and serve as the escalation point for complex payer, donor, and staff inquiries.

You set and improve the procedures the Clerk follows, verify their output as a control checkpoint, and partner with the AR Systems Analyst and Accounting department on coding, fund mapping, and month‑end close. This role demands sound judgment, multi‑entity and multi‑platform reconciliation skill, systems fluency, and the ability to own an outcome from exception to resolution.

Key Responsibilities

• Reconcile Pushpay (donor‑management) activity to the general ledger across all entities; investigate and clear variances.
• Reconcile the AR ledger to the GL; reconcile cash drawer, petty cash, and the organization's bank accounts.
• Manage deposit discrepancies (bank vs. reconciliation) and produce the Bank Detail Report for all entities.
• Calculate and record funds received but not yet deposited in the correct period.

• Reconcile Stripe subscription revenue from recurring, subscription‑based services to the general ledger; track billing cycles, failed payments, refunds, and processor fees.
• Reconcile Square point‑of‑sale revenue from merchandise and lounge sales by location and entity; tie batch payouts to bank deposits and the GL.
• Reconcile Shopify e‑commerce revenue for merchandise sold under the Red Worship entity; match orders, payouts, refunds, and sales tax collected to the GL.
• Net out processor fees, chargebacks, and payout‑timing differences so each platform ties cleanly to bank deposits.

• Track and reconcile royalty income on songs — recording/master and performance royalties from streaming, distribution, and licensing sources.
• Track and reconcile publishing income from songwriting — mechanical, performance, and sync licensing — for the Red Worship catalog.
• Account for ticket sales from worship‑night events; reconcile ticketing‑platform payouts to deposits and the GL, net of fees and refunds.
• Record and reconcile sponsorship and partner donations, including Compassion International, to the correct entity, fund, and restriction.
• Capture any other music‑industry receivable to the correct revenue type, coordinating with Accounting on revenue recognition.
• Own escalated donor and customer inquiries — recurring‑giving issues, subscription billing questions, duplicate transactions, disputes, chargebacks, NSF items, and returned checks.
• Manage the Accounts Receivable help‑desk inbox; resolve internal and external customer‑service matters the Clerk cannot.
• Research and resolve duplicate or missing donor records at the policy level; set the standards the Clerk applies.

• Run weekly Pushpay Financial Overview and Activity reports for all entities; distribute and archive per the close calendar.
• Submit and manage Pushpay support tickets; deliver Pushpay training to staff and internal/external donors as needed.
• Produce weekly donation reporting, and monthly entity reporting for all receivables as well as corporate service‑total reporting.

• Process checks received at the bank (income, refunds, over payments, royalties) and remote‑deposit miscellaneous checks as needed.
• Manage petty cash end‑to‑end: disburse,…