Human Resources and Operations Coordinator

Human Resources and Operations Coordinator

TNDC |

TNDC | Posted Feb 25, 2026

Full-time

San Jose

Entry (0-2 yrs)

Under the direct supervision of the Associate Director, People Operations, the Administrative Assistant I is responsible for serving as the main receptionist for TNDC's administrative central offices, and for providing general administrative support to the Operations and Human Resources Department.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job‑related responsibilities and tasks other than those stated in this job description.

• Follow up with supervisors to coordinate interview timelines.
• Post job advertisements across approved platforms in line with internal equity guidelines and jurisdictional pay‑transparency rules.
• Assist with interview scheduling, candidate communication, and required documentation while maintaining accessibility and equal‑opportunity standards.
• Follow up on missing employee paperwork, certifications, and onboarding requirements as directed by HR leadership, ensuring proper documentation per retention and privacy rules (Cal/OSHA, DFEH, and CBA recordkeeping standards).
• Assist with onboarding documentation, orientation logistics, and employee status changes, ensuring accuracy and timely processing.

• Maintain accurate tracking of HR policies, updates, and implementation status to support compliance with San Francisco, California, and federal labor regulations, as well as union requirements.
• Track and update the HR team’s “To‑Do,” deadlines, and the annual HR Workplan to ensure timely completion of action items.
• Follow up with Directors and Supervisors on assigned HR tasks, ensuring alignment with organizational processes and labor‑management agreements.
• Maintain confidentiality of sensitive HR and employee information in compliance with California privacy laws, organizational policies, and union protocols.
• Participate in staff meetings and prepare to provide updates.

• Provide administrative support for HR programs that strengthen workplace culture and employee experience such as all staff meetings, office social gatherings, and special events.

• Process HR Leadership employee expense reports and support invoice tracking with accuracy and adherence to internal controls.
• Assist with budget preparation, data tracking, and maintaining financial records relevant to HR operations.
• Liaise with external HR vendors—including benefits administrators, training providers—for billing, payment inquiries, and service coordination.
• Serve as the main point of contact for TNDC’s primary phone line and public‑facing email account, ensuring messages are routed to the appropriate staff or department in a timely manner.
• Serve as the primary receptionist for TNDC’s central offices, providing a welcoming and professional first point of contact for all visitors and callers.
• Order and maintain supplies and office equipment for multiple office locations as needed.
• Maintain and regularly update TNDC’s central office staff directory to ensure accuracy.
• Respond promptly and courteously to in‑person, phone, and email inquiries from tenants, housing applicants, job applicants, vendors, and community members.
• Support the day‑to‑day operations of TNDC’s central offices, including maintaining office equipment, ordering and organizing supplies, and ensuring a clean and efficient work environment.
• Manage incoming and outgoing mail and deliveries, ensuring timely distribution to appropriate departments or staff.
• Coordinate with Senior Operations Manager, central office custodian, and external janitorial vendors to maintain consistent, high‑quality cleaning and facility standards.
• Process staff business card orders and maintain accurate records of distribution.
• Provide logistical and administrative support for special events, meetings, and mass mailings.
• Assist the Senior Operations Manager with planning and…