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Workplace Experience Coordinator

Job in San Jose, Santa Clara County, California, 95110, USA
Listing for: Veterans Sourcing Group
Full Time position
Listed on 2026-03-04
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 29.8 USD Hourly USD 29.80 HOUR
Job Description & How to Apply Below
JOB DESCRIPTION

Workplace Experience Coordinator
Pay Rate: $29.80/hr W2
Hours: Monday Friday, 8:00 AM 5:00 PM
Work Type: Onsite
Location: San Jose, CA
Reason for Opening: Coverage
Assignment Duration: 2 months
Extension: TBD

Role Summary
As a Workplace Experience Coordinator, you will be responsible for delivering a world-class customer service experience to employees, visitors, and guests within a designated facility. This role is part of the Workplace Experience function, which focuses on creating a welcoming, efficient, and safe workplace environment.

Day-to-Day Responsibilities | What You'll Do
  • Serve as the first point of contact for all individuals entering the facility; greet visitors professionally and issue visitor and parking passes while following security protocols.
  • Answer incoming telephone calls in a professional manner and create presentations for various group sizes.
  • Arrange and confirm recreational, dining, and business activities on behalf of requestors.
  • Manage janitorial and maintenance work orders as needed.
  • Coordinate workplace services including mail services, office supplies, and employee onboarding.
  • Respond to inquiries or complaints from employees, guests, and coworkers, providing solutions in a professional, customer service driven manner.
  • Organize and manage on-site events, including securing event space, room setup and teardown, and supply coordination.
  • Follow all property-specific security and emergency procedures to ensure safety within the building.
  • Coordinate with vendors providing goods or services to the workplace.
  • Communicate detailed or procedural information clearly and follow manager instructions accurately.
  • Perform tasks using established procedures to solve straightforward problems with limited discretion.
  • Manage calendars and space reservations.
Must-Have Skills
  • Client-facing experience
  • Strong communication skills
  • Customer service orientation
What You'll Need (Qualifications)
  • High School Diploma or GED with up to 2 years of relevant experience
  • Ability to follow basic work routines and operational standards
  • Clear communication skills for exchanging straightforward information
  • Working knowledge of Microsoft Office (Word, Excel, Outlook)
  • Basic computer proficiency
  • Strong organizational skills with an inquisitive mindset
Interview Process
  • 1 Virtual Interview
  • 1 Onsite Interview
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