Coordinator – Operations & Logistics

Operations Assistant | Ace Relocation Systems

The Tone:

This is a full-time, in-person role at Ace Relocation Systems. Ace Relocation Systems specializes in coordinating and executing the movement of household goods and materials, serving individuals and organizations with comprehensive relocation services. This position is central to the operational efficiency of the company, directly impacting the smooth flow of work and materials within or between departments. The Operations Assistant plays a vital role in assisting management with the critical task of scheduling drivers, crews, and equipment, ensuring that all conveyance activities outside the place of business are executed effectively and on schedule.

• Role:
  Early Career
• Type:
  Full-time
• Location:
  
  In-person
• Team:
  Reports to a dispatcher or operations manager.
• Mission:
  Streamline the coordination and flow of work, materials, and personnel to ensure efficient relocation services.
• Tech Stack:
  Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Microsoft Teams, WISE, Atlas

• Documentation and Compliance:
  Examine various documents to ensure completeness, accuracy, and conformance to established standards and specifications, including rating moves to adhere to contract requirements.
• Work Order Management:
  Prepare and process WISE work order documentation and scan critical documents such as orders for service and authorizations to corporate and Atlas systems.
• Operational Communication:
  Act as a central point for relaying shipment orders, messages, and crucial information to and from work crews, supervisors, and quality control teams, as well as communicating with drivers, packers, and loaders.
• Resource and Supply Management:
  Order, maintain, and manage the inventory of uniforms and other necessary supplies to consistently meet the operational demands of the relocation crews.
• Specialized Support:
  Provide assistance with military surveys and manage shipment updates as needed, contributing to specific client requirements and project-based tasks.

• Background: A Bachelor’s degree or equivalent work experience, providing a solid foundation in business administration, logistics, or a related operational field. This role is ideal for an early career professional looking to apply their organizational and communication skills in a dynamic environment.
• Experience:
  
  1-2 years of proven work experience in a similar operational support or coordination role, preferably within a logistics, transportation, or relocation services context, demonstrating an ability to coordinate tasks and manage documentation effectively.
• Skills:
  
  Demonstrated proficiency across the Microsoft Office Suite products, including Word for document creation, Excel for data management, PowerPoint for presentations, and Outlook for communication. Competency with Microsoft Teams is also required for collaborative efforts. Strong verbal and written communication skills are essential for relaying information to work crews, supervisors, quality control, and revenue processing, as well as for effectively engaging with drivers, packers, and loaders for local and long-distance moves.
  
  Attention to detail is critical for examining documents and ensuring adherence to contract specifications.