Dispatcher - Data Entry Clerk

Allstar Plumbing in San Jose, CA is looking to hire a full-time Dispatcher
- Data Entry Clerk to provide the best customer experience for our clients. Do you enjoy meeting new people and helping others? Are you looking for a work environment that is fast-paced, exciting, and supportive
? Would you join a company that is family-oriented and optimistic
? If so, please read on!

This customer service and office position earns a competitive wage of $20 - $25/hour
, depending on experience. We also provide amazing benefits
, including health, dental, vision, life, a 401(k) retirement plan with company match, paid vacation, and paid training
.

Whether customers need us to install a complete HVAC system or respond to service calls. Our mission is to provide quality residential service and create happy satisfied customers for life.

Brought up in the old tradition of professionalism and family-oriented business, a third-generation plumber founded our business! We first opened in March 1996 and since then, we have grown to multiple fully-equipped trucks, a professional team, and an average of 4,800 customers a year.

It's very important to us that everything we do contributes to the growth and success of all our employees. From top-notch training to industry-leading compensation
, we want the best for every employee! We offer a great benefits package, a positive company culture, and opportunities for growth and advancement
.

As a Dispatcher
- Data Entry Clerk, you are responsible for providing excellent customer service. You answer calls from potential clients and gather their information. Then, as needed, you book appointments and dispatch services. You are also responsible for some office duties such as data entry. You enter various information and data into programs such as Quick Books and Excel. Your great attention to detail is helpful when doing this.

You keep the office clean, help others, and do whatever else needs to be done.
Your efforts keep our customers happy! You enjoy hearing relief and appreciation in their voices as you speak to them!

• Basic computer skills

Experience with Service Titan or a similar CRM is a huge plus! Are you organized and detail-oriented? Do you have strong communication skills, both in writing and verbally? Can you work well with others? Are you self-motivated and optimistic? Do you manage your time efficiently? Can you be patient, professional, and kind to all types of people? If yes, you might just be perfect for this office and customer service position!

Location:

95112