Evaluation Specialist

Job Summary

Reporting to the Director of Graduate Admissions and Program Evaluations (GAPE) in the College of Graduate Studies, this position is responsible for coordinating and executing the evaluation and advisement of new and continuing graduate students as they complete Title 5, CSU, and university admissions and degree requirements. This includes domestic and international students, as well as those enrolled in special partnership programs, SAGE, and SJSU Online.

The role conducts graduate admissions evaluations and graduation assessments, ensures timely processing of student visa documentation, and supports the consistent implementation of policies established by the Director of GAPE. It also collaborates closely with university staff involved in admissions and records processing to ensure that interrelated processes are completed efficiently and on schedule. The Evaluation Specialist interprets and applies complex policies, handles exceptions, performs Designated School Official (DSO) duties, develops and delivers targeted communications, serves as a resource to the evaluation team, provides presentations on policies and procedures, coordinates projects, and offers specialized administrative support to the GAPE office and assigned graduate coordinators.

In all interactions, this role aims to streamline operations, deliver excellent customer service, prioritize clear and student‑centered communication, maintain a high level of coordination, and foster professional, collegial relationships with all who engage with the GAPE Office.

• Assess and evaluate academic records of graduate international and domestic applicants for admission to the university, including degree completion for all graduate student types.
• Evaluate and certify complex credentials and transcripts for international and domestic applicants, SAGE, and SJSU Online; process credentials based on established graduation and admissions guidelines and policies; ensure authenticity of documents; evaluate credentials for graduate programs.
• Prepare list/check sheet of completed and to be completed classes required for degree; review and process program of study for students applying for graduation; use appropriate catalog and academic curriculum requirements depending on major, minor and appropriate degree.
• Research various international and domestic academic systems to determine transferability and equivalencies of applicants' credits; convert credits to university system; maintain resource/reference file of catalogs and the like from various universities and institutions.
• Review and verify that appropriate documents have been submitted by the applicant to determine the applicant's admission eligibility under the various Chancellor's Office and campus regulations and procedures.
• Evaluate and assess eligibility for advancement to candidacy and graduation.
• Prepare and transmit individualized evaluation of transfer credit; advise on fulfillment of remaining requirements for graduation; perform graduation evaluation.
• Interpret and explain policies to applicants, staff members, and faculty advisors.
• Provide high‑level clarification on policies and procedures to other SJSU offices and representatives from other colleges and institutions.
• Provide special support for combined program graduation initiatives, by completing evaluations/processes by established deadlines. These include but are not limited to processing candidacy, graduation reviews, regular student transfer credit, and other current student forms.
• Collaborate with students and advising units regarding problems qualifying for graduation; consult faculty for clarification of requirements; process curriculum changes and petitions.
• Maintain computerized student…