Concierge - Part-Time

Integral Senior Living, part of the Discovery Senior Living family of operating companies, manages care and lifestyle‑focused senior living communities. Our company, built on the “Culture Keepers,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents.

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full‑time and part‑time hours
• 401(k) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors, answers inquiries, and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the resident phone list and roster and move‑in and move‑out register daily; maintains guest and sign‑in logs as necessary.
• Manages appointments for residents and family members such as hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes and distributes mail to residents, Executive Director, and department coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

• High school diploma or general education degree (GED) preferred.
• One to three years of customer service experience and/or training; or equivalent combination of education and experience.

Job code: 1006330