Advertiser Product Operation Manager

Responsibilities

About the Team. At Tik Tok, safeguarding our global community is a top priority. The Business Integrity (BI) team is dedicated to developing the latest technologies and driving initiatives that mitigate risks in commercial content, ensuring a responsible and seamless experience for advertisers on the Tik Tok platform.

This role sits within the Advertiser Experience Product and Operations Team under Business Integrity. Our team focuses on enhancing advertiser satisfaction during commercial content and account review processes through data-driven strategies and operational excellence.

We are seeking a highly analytical and results-driven Advertiser Experience Strategy & Operation Analyst to join our team. In this role, you will leverage data insights to identify advertiser pain points, develop improvement strategies, and drive measurable enhancements to our commercial content review processes. Your work will directly contribute to creating the best-in-class experience for Tik Tok's advertising partners.

• Conduct a comprehensive analysis of advertiser experience data to identify trends, pain points, and improvement opportunities
• Develop and monitor key performance indicators to measure and improve advertiser satisfaction
• Design and implement data-driven strategies to optimize content review processes and reduce friction for advertisers
• Collaborate with cross-functional teams, including Product, Engineering, Policy, Legal, and Operations to implement improvements
• Create clear, actionable reports and recommendations based on data analysis
• Measure and report on the impact of implemented changes and initiatives
• Develop and maintain dashboards to track advertiser experience metrics
• Present findings and recommendations to stakeholders at all levels

• Bachelor's degree in Business, Economics, Statistics, or a related quantitative field
• 3+ years of experience in business analysis, operations, or strategy roles with a strong analytical focus
• Proven ability to analyze complex data sets and derive actionable insights
• Strong problem-solving skills with a results-oriented approach
• Excellent communication and presentation skills
• Experience working with cross-functional teams
• Ability to manage multiple projects simultaneously and meet deadlines

• Experience with data analysis tools such as SQL, Python, or Tableau
• Knowledge of advertising platforms or digital marketing ecosystems
• Experience in trust & safety, risk control, or policy enforcement
• Background in the Ad industry, consulting, or product operations

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless. Join us.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many…