Import Warranty Administrator

The Del Grande Dealer Groupis searching for talented professionals to join their team. DGDG’s vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for service professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success.

As a Warranty Administrator
, you will be responsible for preparing, recording, and submitting warranty claims to the distributor and reconciling them accordingly.

• Processing extended warranty paperwork to ensure documentation and verifying criteria required by distributor
• Reviewing extended warranty claims and correcting any errors
• Maintaining good working relationships with the Service and Parts Departments
• Reconciling all warranty receivables and working with the accounting department to obtain payments
• Handle rejected claims according to dealership and/or manufacturer specifications and follow up on outstanding claims.
• Maintaining all service and customer records as required by the warrantor.
• Other duties as assigned.

• Excellent communicator, both oral and written
• Good team spirit and leadership
• Strong knowledge of Microsoft tools - especially Office 365 - Excel & Power Point
• Experience in extended warranty management an asset
• Strong organizational skills a must

Salary:$20.00-$50.00/hour

* Pay is based on applicable experience and skills.

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

More about DGDG:

The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, "best-in-class" dealership experience.

DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.

"Be happy" is much more than a slogan. It’s a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we’d be happy if you joined us!

DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.