Product Manager; Fact Checking - Safety Product; San Jose

Responsibilities

About the Team
The Safety Product (or Platform Responsibility) team is at the forefront of building and optimizing content safety systems. With a focus on optimising and advancing content safety, we leverage advanced large language models to enhance review efficiency, risk control, and user trust. Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth.

Responsibilities:

• Define and drive metrics that reflect end-user trust, information quality, and overall platform integrity outcomes.
• Own and scale the global fact-checking program, including integration with third-party fact-checking partners, end-to-end operational workflows, and user-facing product surfaces.
• Design, build, and evolve fact-checking infrastructure, including fact-checking knowledge bases, structured verdict frameworks, and reusable signals that power detection, enforcement, and transparency.
• Establish and oversee fact-checker quality standards, performance metrics, and continuous improvement mechanisms to ensure accuracy, consistency, and scalability across markets.
• Manage fact-checking capacity and budget, optimizing cost efficiency while maintaining high quality, coverage, and responsiveness globally.
• Leverage AI-driven detection models and ML-powered moderation systems in combination with human fact-checking to reduce misinformation, minimize both leakage and over-enforcement, and strengthen user trust.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 3+ years of experience as a Product Manager (or a strong demonstrated ability to rapidly develop PM expertise through ownership and execution).
• Strong logical reasoning and critical thinking skills, with the ability to structure ambiguous problems and drive clear solutions.
• Evidence-based and data-driven; comfortable using metrics and analysis to identify problems, uncover opportunities, and drive continuous product improvement.
• Strong communicator who can clearly articulate product vision, planning and execution challenges, and lead deep cross-functional collaboration to co-solve complex problems.

Preferred Qualifications

• Experience in Trust & Safety, Integrity, or managing fact-checking programs at scale.
• Working knowledge of Artificial Intelligence / Machine Learning systems, particularly as applied to content moderation or risk detection.

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless. Join us.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

Tik Tok is committed to providing reasonable accommodations in our recruitment processes for…