Senior Engagement Manager

Job Details

Job Location:

Technology Drive - San Jose, CA 95110

Position Type:
Full Time Salary Range: $ - $ Salary/year

Job Shift: Day Summary

At Mission Services of Silicon Valley, our purpose is simple and powerful: to help people build skills, find meaningful work, and thrive in our community. Fornearly 100years,we’vebeen a trusted partner in connectingopportunitywith people’s potential. By working hand in hand with local experts, employers, and community members, we create pathways to education, employment, and lasting economic mobility.

• Empowering one another to do our best work and grow together.
• Building strong partnerships and serving as a driving force for economic opportunity in Silicon Valley.
• Modeling teamwork, integrity, and cultural intelligence in everything we do.
• Acting with mutual respect—for each other, our community, and the environment we share.

The Senior Employer  Engagement Manager leads Mission Service’s newly consolidated Employer Engagement Team– a cross-organizational function responsible for building and managing the employer relationships that drive job placement outcomes across all of Mission Service’s workforce programs, and delivering internal job readiness services aligned to labor market outcomes to program teams by driving a singular purpose through individualized interaction and a unified coordinated effort.

This is a data-driven, high-relationship role combining the rigor of a sophisticated business development function with the mission orientation of workforce development.

The Manager supervises a team of Employer Engagement Specialists embedded across Mission Service’s program areas, including CTE/Skilled Trades, Veterans Services, STRIVE, and NOW, who develop sector expertise aligned with their program populations and provide targeted job readiness training to participants in conjunction with program teams. The Managersetsstrategy, builds systems, uses market intelligence toanticipateemployer demand, and ensures that Mission Service’s employer relationships compound over time into a durable institutional asset.

This role is central to Mission Service's ability to meet its performance commitments, including nearly 1,000job placements annually, and to the organization’s broader goal of becoming the region’s most effective and trusted workforce development partner.

• Use labor market intelligence tools – like Lightcast, publicly available sector data fed through AI, industry reports, and California workforce policy documents – toidentifyemployer demand trends, forecast hiring volume, and align Mission Service program offerings with market need.
• Develop and execute a multi-sector employer engagement strategy targeting clean energy, skilled trades, advanced manufacturing, healthcare, and digital/tech-enabled industries.
• Maintain a current, evidence-based understanding of employer hiring needs, credential requirements, and wage trajectories in Santa Clara County’s key growth sectors.
• Advisethe Senior Director of Workforce and Partnerships and the Mission Services senior leadership teamon labor market trends with implications for program design, curriculum, and scale.

• Build and manage a portfolio of 100+ active employer relationships across Mission Services’ priority sectors, with a goal of securing placement commitments sufficient to meet 80% placement rates for program graduates.
• Develop and implement a structured employer outreach process – frominitialprospecting through relationship cultivation, placement agreements, and long-term retention – using defined activity standards and systematic follow-up.…