Senior Rent & Revenue Specialist

Abode Property Management
, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Senior Rent & Revenue Specialist for San Jose location.

At Abode
, we believe everyone deserves a safe and stable place to call home. Our mission is to solve homelessness through housing and supportive services that help individuals and families achieve stability and independence. Grounded in the Housing First model, we meet people where they are and provide individualized support based on their needs, goals, and strengths. When you join Abode, you’re not just taking a job, you’re becoming part of a team creating meaningful change in our communities and a commitment to lasting housing stability.

We start with dignity, take smart risks, be transparent, solve for today and tomorrow, and spark each other’s strengths in everything we do!

We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

The Rent & Revenue Specialist performs all day-to-day rent revenue functions for assigned properties, including billing, subsidy payments, Yardi workflows, rent changes, delinquencies, and centralized rent collection. The Specialist provides internal support to Resident Relations Managers, Compliance, Service Providers, and Property Operations teams.

• Process all rent charges, adjustments, subsidies, and rent changes.
• Handle all Yardi rent-related functions, including ledgers, adjustments, corrections, reversals, and automation.
• Implement approved annual rent increases and rent schedule updates.
• Maintain subsidy billing accuracy and coordinate HAP/HCV payments.

• Post payments, troubleshoot ledger discrepancies, and coordinate with Finance on reconciliation.
• Assist with money management documentation for residents under representative payee or special programs.
• Prepare monthly rent roll reports for Compliance, Service Providers, and Operations.

• Track delinquencies daily and identify trends or new high-risk patterns.
• Prepare delinquency updates for site-level teams and the Retention Liaison.
• Assist with POQ rent-demand documents and attorney-required ledger packages.
• Participate in multidisciplinary case coordination and site-level stabilization planning.

• Provide accelerated support for properties with:
• Low rent collection
• High ACACs
• Increasing delinquency patterns
• Attend property stabilization or housing retention meetings as needed.

• Train new Resident Relations Managers in:
• Rent processes and centralized collection procedures
• PSH communication strategies
• Eviction-prevention techniques and Housing Retention plan
• Legal documentation and notice procedures
• Work with Compliance on income/rent alignment and regulatory consistency.
• Maintain communication with resident service providers and/or case managers and interact with them to assist residents with housing issues and needs.
• Participate in required training, staff meetings, and professional development.
• Recommend measures to improve the fiscal performance of the project, better serve the residents, and/or preserve the physical integrity of the property.
• Other duties as assigned.

• High school diploma or equivalent (GED) required; some college or training in real estate or human services preferred.
• 3+ years in rent administration, subsidy management, property…